EBERLY is seeking an Operation Manager

Please reference required experience prior to applying.

Within Eberly you'll discover four bars, two regularly open to the public and two located within private dining spaces. Our dining room offers contemporary American cuisine alongside a study, rooftop terrace, hidden speakeasy, and the historic Cedar Tavern bar of Greenwich Village in New York City.

We are driven by creativity and place a strong emphasis on food and beverage knowledge, thoughtful hospitality, and attention to detail. We are an upscale dining restaurant, but we create an atmosphere that invites and welcomes everyone. We have a good time taking service seriously.

As Eberly continues to experience significant volume across daily dining, private events, and programming, we are expanding our management team to support the operation and position ourselves for continued growth.

We are looking for an experienced hospitality leader who thrives on the floor but also understands the larger operation behind it. This position will play an important role in daily restaurant operations, staff development, service standards, and the continued improvement of our systems and processes.

The right candidate will be comfortable taking ownership of a busy service while also looking beyond the immediate shift to identify what the restaurant and team need to be successful.

As an important member of our management team, you will receive:

Health, Dental, and Vision insurance benefits fully covered

15 days of PTO

Quarterly bonus potential

Manager meals

In-house discounts for friends and family

Access to development programs to support your growth

A talented and collaborative team of professionals

Closed for Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas, and New Year's Day

The Role

Floor & Service Leadership

Lead daily floor operations and maintain Eberly's standards for service, hospitality, cleanliness, and presentation

Prepare the restaurant for service, including floor plans, pre-shift, lighting, music, staffing, and overall readiness

Run pre-shift meetings and communicate relevant service, menu, event, and operational information

Manage reservations and the books while making real-time decisions based on volume and business needs

Direct and support FOH departments throughout service

Make appropriate cuts and labor adjustments based on volume

Maintain a strong presence with guests and confidently handle service recovery

Oversee opening and closing responsibilities and ensure proper follow-through from the team

Team Leadership & Development

Coach, develop, and hold hourly staff accountable to company standards

Assist with hiring, onboarding, training, employee feedback, and performance conversations

Maintain and improve FOH training materials and resources

Lead department meetings and ongoing staff education

Identify opportunities to improve communication, accountability, and consistency across the team

Support a positive, professional, and high-performing work environment

Restaurant Operations

Create and maintain weekly FOH schedules while balancing business needs, events, and labor targets

Maintain and improve SOPs that support service, efficiency, and cleanliness

Keep operational systems and restaurant information accurate and up to date

Assist with repairs and maintenance needs and ensure assigned projects are completed

Support inventory, ordering, and purchasing responsibilities as assigned

Work closely with culinary, beverage, events, and management teams to keep departments aligned

Take ownership of operational projects and follow them through to completion

Financial Awareness

Understand labor targets and make operational decisions accordingly

Develop a working knowledge of restaurant budgets and operating statements

Monitor comps and identify trends or opportunities for improvement

Reference budgets when evaluating purchases and operational needs

Understand how daily operational decisions impact restaurant profitability

Events & Activations

Understand current and upcoming BEOs and communicate relevant information to the team

Lead event pre-shifts and assist with event execution

Ensure appropriate staffing based on restaurant and event volume

Assist with internal events and activations from an operational perspective

Work closely with the culinary and events teams to ensure FOH and BOH alignment

Who We're Looking For

Minimum 3+ years of restaurant management experience, preferably within upscale or high-volume hospitality

Strong floor leadership and a genuine enjoyment of being present during service

Experience leading and developing FOH teams

Working knowledge of labor management, scheduling, restaurant financials, and cost controls

Strong organizational skills with the ability to manage multiple projects and priorities

Comfortable holding both hourly employees and fellow leaders accountable

Strong food, wine, spirits, and hospitality knowledge

Experience with restaurant reservation, POS, scheduling, and operational platforms

Ability to work collaboratively across culinary, beverage, events, and operations

Familiarity with the Austin food and beverage landscape and hospitality community preferred

Comfortable adopting technology, including tools and systems to improve productivity, organization, analysis, and operational efficiency

Most importantly, we're looking for someone who sees the bigger picture. This role requires a leader who can run a strong floor, recognize what needs attention beyond the immediate service, and take ownership of making the operation better.