EBERLY is seeking an Operations Manager.
Within Eberly you ll discover a total of four bars, two regularly open to the public and two located in private dining spaces. Our dining room offers contemporary American cuisine, along with a study, a rooftop terrace, a hidden speakeasy, and the historic Cedar Tavern bar of Greenwich Village in New York City. We are driven by creativity and focus heavily on knowledge of food and beverage. We are an upscale dining restaurant, but we are sure to create an atmosphere that invites and welcomes everyone. We have a good time taking service seriously.
As an important member of the management team, you will receive:
Health, Dental, and Vision insurance benefits fully covered
15 days of PTO
Quarterly Bonus Potential
Manager meals
In-house discounts for friends and family
Access to development programs to support your growth
Closed for Holidays Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas, New Years Day
Key Responsibilities:
Ensure excellence in the standards and practices put in place by all departments
Use creative techniques to develop food, beverage, and service knowledge with the staff
Ensure that appropriate physical inventory of all offerings is available to guests for service and events
Manage staffing and scheduling based on volume while aligning with our budget
Understanding profit and loss reports and constantly find areas of improvement
Ensure that all POS systems, training materials, menus and websites remain up to date
Actively participate in service and assist anywhere necessary
Establish and maintain positive & productive working relationships with vendors and staff
Conduct reviews with hourly staff
Communicate directly and respectfully to all staff
Continuously taste, research and remain active & relevant in the industry
Complete the administrative flow of the restaurant as needed (including but not limited to: pre-shift notes, creation of floor plans, employee check outs, beverage stocking and other side work)
Participate in the creation of internal activations and assist in executing planned events
Accurately manage financials including cash handling and contracted event close outs
Ensure excellent service & hospitality is provided for all guests
In collaboration with PR, actively find ways to market our brand while representing EBERLY at trade events
Complete all assigned administrative requirements accurately and on time
Meet or exceed budget for sales and COGs
Attend weekly manager meetings to review operations and finances
Hold employees accountable to all standards and practices, evaluating and/or following disciplinary procedure when necessary
Relevant Knowledge, Skills & Abilities:
Excellent food and beverage knowledge, specifically in cocktails and wine.
Strong Understanding of Microsoft Office Suite (Excel, Word, etc.)
Strong Understanding of POS and inventory systems
Leadership and Integrity
Desire and ability to teach and foster growth
Problem Solving, Multi-Tasking & Delegation
Initiative & follow through
Organization
Education/Experience
Certification in Hospitality-related field or equivalent expertise gained from fine dining restaurant experience
Management experience in hospitality & fine dining, with a concentration in wine & beverage education
Ability to initiate change
Extensive cocktail knowledge
Knowledge of classic French cooking techniques
Previous hospitality experience required, preferably management