Benefits:
Employee discounts
Health insurance
Training & development
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
JOB OVERVIEW
This is an entry level position and training will be provided in-house. The Shift Supervisor will learn the daily operations of the front of house and kitchen staff. Responsibilities include managing training and operational tools, support to staff, and supporting a safe work environment. The Restaurant Shift Supervisor maintains a service and management philosophy which assists the Restaurant staff in achieving a standard of guest service that meets or exceeds the company standards. Participates in weekly scheduling of staff and ordering of product.
REPORTS TO General Manager, Assistant General Manager
SUPERVISES All Restaurant Employees
KEY RELATIONSHIPS
Internal Kitchen Staff, Bar Staff, Restaurant Staff
External Restaurant Guests, Vendors, Health Department Inspectors and local businesses
QUALIFICATIONS/SKILLS
Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee possesses the abilities or aptitudes to perform each duty proficiently, with or without, reasonable accommodation.
ESSENTIAL
Ability to speak, read and write English fluently.
Minimum of one to three year’s restaurant experience.
Ability to understand and implement cost controls.
Ability to use a computer.
Punctuality and regular and reliable attendance.
Interpersonal skills and the ability to work well with co-workers and the public.
DESIRABLE
Ability to communicate in a second language, preferably Spanish.
Previous experience as a bartender or server.
Previous experience with POS system, preferably Toast.
Serve Safe certification and/or willingness to take certification.
ESSENTIAL PHYSICAL ABILITIES
Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping.
Ability to stand, walk and/or sit and continuously perform essential job functions.
Sufficient manual dexterity in one hand to be able to grasp, load and carry trays.
Repetitive hand motion for extended periods of time.
ESSENTIAL JOB FUNCTIONS
Coordinates all booked activities, i.e., banquets and catering
Oversees & assists in the training and development of front of house and kitchen Staff.
Maintain effective internal controls within the restaurant.
Responsible for maintaining budgeted financial goals to ensure maximum profitability.
Maintains knowledge of local competition and general industry trends.
Maintains existing programs and policies to ensure the highest possible quality of service.
Maximizes sales potential through marketing efforts and programs.
Responsible for supervising all staff service during scheduled shifts including but not limited to mornings, afternoons and weekends.
Oversees the standardization of portions used and assists in controlling of food, beverage, and labor costs.
Assists with creation of weekly work schedules as necessary.
Handles Guest complaints and needs as necessary.
SECONDARY JOB FUNCTIONS
Assist with ordering of product.
Assist with month-end inventories.
Return business telephone calls and answer correspondence.
Attend all required meetings
Assist in scheduling
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship