Benefits:

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Benefits/Perks

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Ongoing training

Employee Discount

Position Summary The Restaurant Manager is responsible for overseeing daily restaurant operations, driving financial performance, and leading a high-performing team to deliver exceptional food quality and guest service. This role ensures operational excellence, staff development, and adherence to company standards while creating a positive and productive work environment.

Key Responsibilities

Operations & Guest Experience

Oversee all front- and back-of-house operations to ensure smooth, efficient service.

Maintain high standards for food quality, safety, cleanliness, and presentation.

Resolve guest concerns promptly and professionally to ensure satisfaction and loyalty.

Monitor speed of service, order accuracy, and overall dining experience.

Team Leadership & Development

Recruit, hire, train, and coach team members and shift leaders.

Create staff schedules based on business needs and labor targets.

Foster a positive, accountable, and team-oriented culture.

Conduct performance reviews and provide ongoing feedback and development.

Financial & Business Performance

Manage labor and food costs to meet profitability goals.

Track sales, inventory, and key performance metrics.

Implement strategies to increase sales, improve efficiency, and control expenses.

Ensure accurate cash handling, deposits, and financial reporting.

Compliance & Safety

Enforce health, safety, and sanitation standards.

Ensure compliance with company policies and local regulations.

Maintain a clean, organized, and safe work environment.

Qualifications

Minimum 3+ years of restaurant management or hospitality leadership experience in a fast casual or full service restaurant.

Proven ability to lead teams in a fast-paced, high-volume environment.

Strong problem-solving, communication, and organizational skills.

Experience with scheduling, inventory management, and cost control.

Availability to work flexible hours, including nights, weekends, and holidays.

Key Competencies

Leadership and team development

Customer service excellence

Operational efficiency

Financial accountability

Conflict resolution and decision-making

Goal of the Role The Restaurant Manager ensures that every guest receives exceptional service and every team member is supported, trained, and empowered—driving the continued growth and success of Henderson Chicken.