Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Nino’s Southern Sides – Fox Point, WI Built on Flavor, Raised on Soul
Position Overview
The Store Manager is responsible for the full operational, financial, and cultural performance of the Nino’s Southern Sides location in Fox Point. This leader drives daily execution across food quality, team development, customer experience, and profitability while embodying the brand’s commitment to excellence, hospitality, and consistency.
This role requires a hands-on operator who thrives in high-volume environments, understands soul food execution, and can lead teams with discipline, accountability, and heart.
Key Responsibilities
Oversee all daily restaurant operations including opening, peak service, and closing procedures
Ensure all food is prepared, held, and served within strict quality and time standards (no product held beyond 24 hours)
Maintain consistency in high-demand items (fried chicken, pork chops, sides) with proper batch cooking and forecasting
Monitor and enforce food safety, sanitation, and health department compliance (DATCP standards)
Manage kitchen flow, fryer utilization (4 fryers / 15-piece capacity), and production pacing
Drive store toward annual revenue targets (aligned with AUV goals of $1.5M–$1.8M+)
Manage daily sales tracking, labor costs, and food cost (COGS)
Control waste through disciplined prep, portioning (5 oz sides), and nightly disposal processes
Optimize scheduling to balance labor efficiency with service quality
Execute local store marketing strategies to drive traffic and ticket growth
Recruit, hire, train, and retain a high-performing team (target: 20+ employees)
Lead pre-shift meetings focused on execution, energy, and upselling
Develop staff through structured training programs (food prep, service, speed of execution)
Enforce accountability through performance management and coaching
Build a culture aligned with hospitality, urgency, and pride in product
Deliver exceptional guest experiences rooted in hospitality and consistency
Resolve customer concerns quickly and professionally
Drive upselling and combo meal focus to increase average check
Maintain clean, welcoming dining and service environments
Monitor online reviews and community feedback
Manage ordering, receiving, and inventory levels for all food and supplies
Ensure proper storage, rotation (FIFO), and labeling of all products
Maintain accurate inventory counts and reduce shrinkage
Coordinate with vendors and leadership on supply needs
Ensure all branding, menu presentation, and in-store marketing aligns with Nino’s standards
Execute promotional campaigns (e.g., Soul Bowls, Senior Days, Featured Plates)
Uphold visual presentation of food—plates must reflect quality and authenticity
Represent the brand in the Fox Point community
Qualifications
Required
3–5+ years of restaurant or QSR management experience
Proven ability to manage high-volume food operations
Strong understanding of food safety, kitchen operations, and labor management
Experience with scheduling, P&L accountability, and inventory systems
Leadership presence with ability to motivate and discipline teams
Preferred
Experience in soul food or comfort food concepts
Multi-unit or high-growth brand experience
Background in community-driven or family-owned businesses
Key Competencies
Operational Excellence
Leadership & Team Development
Financial Acumen
Customer-Centric Mindset
Urgency & Execution Discipline
Problem Solving & Decision Making
Performance Metrics (KPIs)
Daily and weekly sales performance
Food cost % and waste control
Labor cost %
Order accuracy and ticket times
Customer satisfaction (OSAT/reviews)
Employee retention and training completion
Work Environment
Fast-paced, high-volume restaurant setting
Requires standing for extended periods
Ability to lift up to 50 lbs
Flexible schedule including nights, weekends, and holidays
Why Nino’s
At Nino’s Southern Sides, we don’t just serve food—we deliver an experience rooted in tradition, flavor, and community. This is an opportunity to lead a growing brand with strong backing, clear vision, and a commitment to excellence.