Restaurant Manager in busy Food Hall

WICKED MAINE LOBSTER LLC

Restaurant Manager in busy Food Hall

San Diego, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Company car

    Competitive salary

    Employee discounts

    Flexible schedule

    Paid time off

    Training & development

    Location: Liberty Public Market Job Type: Full-Time Salary: $58,000 - $65,000

    Schedule: Flexible scheduling - weekend availability a must, open and closing shifts required

    About Us: Wicked Maine Lobster, a family-owned restaurant originating from Southern Maine, brings a slice of authentic Maine experience and San Diego. Since our humble beginnings at farmers markets in 2014, we've been committed to fostering personal connections and sharing our story with both our team and customers.

    We're looking for a Restaurant Manager for Wicked Maine Lobster who is passionate about leadership, efficiency, and quality. In this role, you will oversee both restaurant operations and manage our signature popcorn production process for Wicked Popcorn - ensuring fresh popcorn deliveries and optimal staffing schedules for smooth operations.

    Responsibilities:

    Staffing & Scheduling:

    Create and manage schedules for both restaurant locations, ensuring proper staffing coverage during peak and off-peak hours.

    Handle time-off requests, adjust schedules as necessary, and ensure sufficient staffing for critical roles (e.g., cooks, cashiers).

    Track employee attendance, overtime, and hours worked, ensuring adherence to labor laws.

    Lead and supervise staff, providing guidance and training as needed to maintain a high standard of service.

    Inventory Management & Ordering:

    Track inventory for food items, supplies, and packaging materials, ensuring you never run out of essential products.

    Place and manage orders with suppliers, keeping costs in line while maintaining stock levels.

    Monitor food quality and waste, ensuring the FIFO method is implemented for optimal inventory rotation.

    Popcorn Production & Delivery:

    Manage daily popcorn production to meet restaurant demand, maintaining high standards of quality and freshness.

    Oversee the packaging and delivery of popcorn to The Rady Shell (or other delivery locations) on a consistent schedule.

    Ensure all popcorn orders are delivered on time, with proper packaging to maintain freshness and quality.

    Adjust production based on sales trends, ensuring that there is enough product for delivery but no excess waste.

    Operational Oversight:

    Monitor restaurant operations to ensure that everything runs smoothly, including food preparation, customer service, and cleanliness.

    Handle any issues that arise during shifts quickly and efficiently, working to resolve problems in a timely manner.

    Communicate clearly with staff at both locations to ensure everyone is aligned on goals, promotions, and expectations.

    Collaborate with Business Office on company wide goals and initiatives.

    Performance & Reporting:

    Track key performance metrics like food costs, sales, and staff performance to ensure operational efficiency.

    Provide feedback and coaching to employees to help them improve their performance and maintain high service standards.

    Training & Development:

    Train new employees on restaurant procedures, food safety standards, and customer service expectations.

    Foster a positive, collaborative work environment where employees feel supported and motivated.

    Qualifications:

    2+ years of management experience in a fast-casual or restaurant setting.

    Strong organizational and leadership skills.

    Experience with scheduling software or the ability to quickly learn new systems.

    Strong understanding of inventory management and cost control.

    Ability to manage multiple tasks in a fast-paced environment.

    Excellent communication and interpersonal skills.

    A passion for food, customer service, and creating an outstanding dining experience.

    Must be able to handle physical tasks, including lifting and moving supplies.

    Why Join Us?

    Competitive salary and flexible schedule

    A supportive team environment with opportunities for growth and development.

    A chance to be part of a thriving restaurant group with unique and exciting products (popcorn and lobster!).

    A role where you’ll have an impact on operations, staffing, and customer satisfaction from day one.