Restaurant Server

Main and Vine

Restaurant Server

Cincinnati, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Vision insurance

    JOB DESCRIPTION:

    A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

    JOB RESPONSIBILITIES:

    · Greet all customers warmly

    · Adhere to grooming and appearance standards

    · Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks

    · Take guest food and beverage orders accurately

    · Knowledge of current menu choices, specialties and menu deviations

    · Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks

    · Ensuring a memorable dining experience

    · Properly open and pour wine tableside

    · Accurately record revenue and accept cash, credit card, room charges and direct billing payments

    · Perform basic cleaning tasks as needed or directed by supervisor

    · Assist with special events if needed

    · Answer telephone using appropriate etiquette

    · Develop and maintain positive working relationship with co-workers and others

    · Bus tables and assist with processing dirty dishes if necessary

    · Assist kitchen with prep work or plating if necessary

    · Clean all front of the house areas including windows, light fixtures and entrance as assigned

    · Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned

    JOB QUALIFICATIONS:

    · One year of prior food and beverage experience preferred

    · Prior guest relations training

    · Knowledge of proper food handling

    · Strong written/verbal communications skills

    · Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision

    · Punctuality and reliable attendance are required

    · Proper food safety training and certification as described by law

    · Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)

    · Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely

    · Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds