Benefits:
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
Benefits:
Hourly Pay + Tips
Free meals and generous employee discounts
Flexible scheduling - But must be available weekends & nights
Ongoing paid training and leadership development
Opportunities for advancement
Position Overview The Restaurant Shift Lead helps oversee day-to-day restaurant operations during assigned shifts, ensuring smooth service, quality food preparation, and a positive team environment. You will support the management team by supervising staff, maintaining Capriottis operational standards, and delivering excellent customer service in a fast-paced restaurant environment. This role is ideal for someone who enjoys working with people, coaching team members, and developing leadership skills in the hospitality industry.
Responsibilities
Supervise and support team members during daily restaurant operations
Delegate tasks and ensure all shift duties are completed efficiently
Maintain Capriotti’s standards for food quality, speed of service, and cleanliness
Provide excellent guest service and resolve customer concerns professionally
Follow company policies for food safety, sanitation, and cash handling
Assist with scheduling support, labor management, and inventory monitoring
Maintain cleanliness and organization throughout kitchen and dining areas
Support smooth shift transitions through clear communication with management
Recognize and encourage team performance and positive contributions
Promote a team culture built on respect, accountability, and professionalism
What We’re Looking For
Previous experience in restaurant, food service, hospitality, or retail leadership preferred
Experience as a Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus
Strong customer service and communication skills
Ability to lead and motivate team members in a fast-paced environment
Excellent time management, organization, and problem-solving skills
Dependable, adaptable, and team-oriented mindset
Must be at least 16 years old
Flexible schedule including nights, weekends, and holidays
Apply today, if you are a good fit for this role! We look forward to meeting you!