Cafe Manager

Pembroke & Co., Inc.

Cafe Manager

Biddeford, ME
Full Time
Paid
  • Responsibilities

    Benefits:

    Overtime eligibility

    Bonus based on performance

    Health insurance

    Paid time off

    Position Overview: Supporting one of the largest QSR brands, the Restaurant Store Manager will lead a team, drive results, and take ownership of a high-energy operation. This role blends hands-on leadership, daily operations, and business performance; giving you the opportunity to make a direct impact every day.

    This role typically starts at 5:00am and consists of a 50-hour workweek. The schedule includes weekends and holidays (Sundays are required). There will be overtime eligibility.

    Key Responsibilities

    Team Leadership

    Manage the recruiting, hiring and training of team members

    Build a positive, accountable team culture

    Provide ongoing feedback, recognize performance and resolve team concerns

    Operations & Guest Experience

    Create a guest-first culture and lead by example to deliver excellent service

    Maintain brand standards, cleanliness, and food safety

    Ensure proper staffing to keep shifts running smoothly and efficiently

    Business & Financial Performance

    Drive sales and execute local marketing efforts

    Control labor, food costs, and cash handling

    Review performance and take action to improve results

    Administrative & Operational Support

    Manage scheduling, payroll, inventory, and ordering

    Forecast staffing and business needs

    Complete basic reporting and admin tasks

    What We’re Looking For

    1+ year of management or leadership experience (QSR/retail preferred)

    High school diploma (or equivalent)

    ServSafe Certification (preferred)

    Strong communication and leadership skills with a demonstrated understanding of confidentiality

    Basic math, problem-solving, and computer skills

    Reliable transportation

    Ability to work on your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)