Restoration Contents Manager

Paul Davis Restoration of Pittsburgh PA

Restoration Contents Manager

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Free uniforms

    Health insurance

    Paid time off

    What does a Contents Manager with Paul Davis do?

    Lead a team of hardworking individuals serving others within your community

    Make a difference for others that have had a disaster strike their property

    Take pride when your team completes projects on budget with an exceptional customer experience

    Be empathetic and show a sense of urgency while communicating through modern technology

    Team Compensation and Benefits:

    Generous paid time off and several paid holidays

    Health insurance

    Great culture and team dynamic (we are family owned and operated!!)

    Annual salary between $60,000 - $75,000 based on experience

    Bonus opportunities based on performance

    Team Qualifications (Requirements):

    MUST have strong computer skills, particulary Microsoft Word and Excel

    Dedication to customer service

    Ability to lead others from diverse backgrounds

    Excellent written and verbal communication skills

    IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)

    Ability to adapt to change

    Valid driver's license with a clean record

    Have the ability to work nights/weekends and overtime, if needed

    Desire to continually learn new things

    Role on the Team (Job Responsibilities):

    Foster an environment of collaboration and teamwork within the division and company

    Self-managing and time management skills

    Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration

    Job schedule management and coordination

    Focus and dedication to providing excellent customer service.

    Assist other team members when needed and foster a positive working relationship with other departments.

    Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.

    Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.

    Re-inspect job sites for quality control.

    Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.

    Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.

    Manage projects and existing crews

    Supervise pack-outs and inventory/evaluation of items

    Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

    We support and hire Veterans and we are an Equal Opportunity Employer