Benefits:

Flexible schedule

Opportunity for advancement

Paid time off

At SERVPRO, we help make fire and water damage “Like it never even happened.” We are seeking a dependable, detail-oriented Restoration Coordinator to support our operations team and help ensure every project is documented, managed, and completed efficiently.

This role is critical to the success of our operation. The coordinator works closely with production managers, office staff, accounting, and leadership to maintain complete and accurate job files, support estimate and documentation review, ensure compliance with program requirements, and help move projects through the billing and closeout process.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable working in a fast-paced environment where communication, accountability, and follow-through matter.

Responsibilities

Track and manage active job files daily through completion

Ensure all required job documentation, photos, drying logs, and notes are complete and accurate

Review estimates and supporting documentation for completeness and accuracy

Maintain job portal workflow and Work-in-Progress tracking for active jobs

Verify compliance with client, carrier, franchise, and program requirements

Communicate with production managers, office staff, customers, adjusters, and partners as needed

Review timestamps, job notes, and documentation for accuracy and reporting purposes

Prepare completed job files for upload, billing, and audit review

Audit job files to ensure completed work is properly documented and invoiced

Coordinate with accounting and operations to support timely job closeout and collections

Assist with administrative support and operational projects as needed

Qualifications

Administrative, coordination, or estimating experience preferred

Strong organizational and multitasking skills

Excellent attention to detail and follow-through

Professional communication and customer service skills

Comfortable using digital systems for documentation, workflow, and reporting

Experience in restoration, construction, insurance, or related industries preferred but not required

Ability to prioritize tasks and work independently in a fast-paced environment

Schedule

Part-time position

Approximately 20 hours per week to start

In-office position

Opportunity for growth based on performance and business needs

Compensation & Benefits

Competitive hourly pay based on experience

Paid time off

401(k) with company match (per eligibility requirements)

Career growth opportunities within a growing organization

Meaningful work helping customers during challenging situations

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.