Benefits:

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

SERVPRO Team McCabe is hiring a Restoration Job File Coordinator

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

We are seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

Primary Responsibilities

Monitor job file status and WIP's

Monitor and ensure client requirements are followed

Review and validate initial documentation

Create preliminary estimates and prepare job file reports

Maintain internal and external communications

Complete and review job file documentation for final upload and the audit process

Perform job close-out

Assist other departments, as needed

Manage Tech scheduling

After-hours on call phone rotation participation

Position Requirements

2+ year(s) of administrative or office-related experience Outstanding written and verbal communication skills, including proper pronunciation and grammar. Ability to remain calm and professional during tense or stressful situations Excellent organizational skills and strong attention to detail Capability to work in a fast-paced, team-oriented office environment

Proficiency in Google Workspace

Ability to learn new software, including Xactimate® and proprietary software

Experience with writing estimates, job file processes, and quality assurance a plus

Experience in service industry environment a plus

Ability to successfully complete a background check subject to applicable law

Hours: 7:30am-4:30pm M-F, flexible to work overtime and rotating on-call schedule

Job Type: Full-time

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.