Restoration Manager

Paul Davis Restoration of Southeast WI & Northern IL

Restoration Manager

Appleton, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company car

    Company parties

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    Lead People. Drive Results. Make an Impact.

    Great restoration doesn't happen by accident, it happens because great leaders build great teams.

    As the Mitigation & Contents Manager, you'll lead the day-to-day operations of our growing Appleton Mitigation & Contents team, developing people, improving performance, and ensuring every customer receives an exceptional experience during one of the most stressful times in their lives.

    This role is perfect for someone who already has restoration leadership experience or an experienced operations manager, construction manager, field service leader, or production manager looking for a new challenge where every day is different and your leadership truly matters.

    You'll join the largest Paul Davis franchise in the country, a company committed to investing in its people, embracing technology, and building leaders from within.

    Why This Opportunity?

    This isn't just another management position.

    You'll have the opportunity to:

    Lead and grow an established Mitigation & Contents team

    Build a culture centered on accountability, teamwork, and customer service

    Coach Project Managers and field leaders to reach their full potential

    Help shape the future of our Appleton operation as it continues to grow

    Work for an organization that values continuous improvement and leadership development

    Make decisions that directly impact customers, employees, and business performance

    If you're looking for more influence, more ownership, and the opportunity to build something great, we'd love to talk with you.

    What You'll Do

    As the operational leader for the Appleton Mitigation & Contents department, you will:

    Lead the daily operations of the department while ensuring exceptional customer service

    Coach, mentor, and develop Project Managers, Lead Technicians, Technicians, and support staff

    Drive department profitability through effective scheduling, resource planning, job costing, and operational efficiency

    Support complex mitigation and contents projects while helping teams solve challenges in the field

    Monitor quality, safety, documentation, and compliance across all projects

    Build strong relationships with customers, insurance partners, adjusters, vendors, and referral sources

    Recruit, hire, onboard, and retain top talent

    Partner with Business Development and Reconstruction teams to deliver a seamless customer experience

    Foster a culture of accountability, collaboration, continuous improvement, and operational excellence

    What Makes You Successful

    We're looking for someone who enjoys leading people just as much as managing operations.

    You may come from:

    Restoration

    Disaster Recovery

    Construction

    Property Restoration

    Commercial Services

    Field Operations

    Facilities Management

    HVAC, Plumbing, Roofing, or other skilled trades

    Another service-based industry where you've led teams and managed operational performance

    Ideal candidates have:

    Leadership experience managing field operations or production teams

    Strong communication and coaching skills

    The ability to make sound decisions in a fast-paced environment

    A customer-first mindset

    Experience improving operational efficiency and profitability

    The ability to build trust, hold people accountable, and inspire high performance

    Previous restoration experience is highly preferred, but experienced operational leaders with transferable management skills are encouraged to apply.

    Why Paul Davis?

    For more than 50 years, Paul Davis has helped homeowners and businesses recover from fire, water, storm, mold, and other property disasters.

    Our Eastern Wisconsin & Northern Illinois team is proud to be the largest Paul Davis franchise in the United States, serving customers across multiple markets with a commitment to excellence, integrity, innovation, and compassion.

    We invest in our people because we believe exceptional employees create exceptional customer experiences.

    Ready to Lead?

    If you're an experienced restoration leader—or an accomplished operations manager looking for a rewarding new challenge—we'd love to hear your story.

    Apply today and help lead the team that's restoring more than properties—we're restoring lives.

    Paul Davis Restoration does not discriminate on any unlawful basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.