Restoration Manager

SERVPRO of Eau Claire

Restoration Manager

Eau Claire, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Company car

    Competitive salary

    Dental insurance

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

    Key Responsibilities

    · Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.

    · Negotiate with customers and/or clients for approval of restoration activities

    · Schedule, coordinate and oversee crews, assests, and subcontractors to provide service on active projects to include subcontractors

    · Review job site documentation to support the services provided and ensure proper client requirements and billing process

    · Maintain all communications with customers, teammates, vendors, and insurance representatives

    · Manage production expenses including labor, equipment, vehicles, and other assets

    · Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.

    · Actively engage in recruiting, hiring, and training restoration teammates

    Position Requirements

    · High school diploma/GED; Associate degree or Bachelor’s degree preferred

    · Valid driver’s license

    · At least 1 year of management and/or supervisory experience

    · At least 3 years of industry experience

    · IICRC certification a preferred

    Skills/Physical Demands/Competencies

    · Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

    · Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

    · Ability to repetitively push/pull/lift/carry objects

    · Ability to work with/around cleaning agents

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.