Benefits:

Company parties

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Operations Manager

Perks:

Online Mobile Courses

Flexible Scheduling

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

Aggressive Competitive Wages

Company and Culture:

PuroClean of Central Suthwest Houston, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a ‘One Team’ mentality, manage production crews and job assignments as assigned while following PuroClean® production guidelines. Assign and coordinate jobs with the production crew, keeping the Contents Division Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate.

Responsibilities:

Managing Customer Satisfaction and representing the brand

Effectively oversee all aspects of the restoration/pack-out job

Identifying areas for improvement and managing relationships with centers of influence

Managing production, pricing schedules, estimate details & coordinating with Contents Division Manager

Leaving jobsites with an orderly appearance and follow uniform and policy guidelines

Communicating and managing customer concerns with Contents Division Manager and Owner

Maintaining cleanliness of products and equipment to the highest standard

Ensure clear communication with office staff, immediate supervisor and fellow contents technicians

Qualifications:

5+ years of experience as a Restoration Packou-out/Contents Manager is REQUIRED

Experience in equipment as well as software involving contents (Encircle, Xactimate, DASH)

Understanding of safety guidelines and ability to manage them on site and while traveling

Aptitude with record keeping, recording information and communicating ‘the message’ to the content crew

Ability to identify areas of opportunity among teammates, coaching for growth

Strength in team building and establishing lasting relationships with clients and teammates

Ability to communicate efficiently with the insuance adjuster.