Restoration Production Manager

SERVPRO of Northwest Brooklyn - 09821

Restoration Production Manager

Brooklyn, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Company car

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Profit sharing

    Training & development

    SERVPRO Team Allen is looking for a Restoration Production Manager who's done enough jobs to know how they should actually run and has the drive to make it happen every single time.

    Brooklyn, NY (All 5 Boroughs) Full-Time Competitive + Profit Share

    We run six SERVPRO franchise licenses across all five NYC boroughs. Water, fire, mold, reconstruction — large losses, commercial buildings, residential emergencies, you name it. We're not looking for someone to punch a clock. We need a field leader who takes ownership of every job from kickoff to close-out.

    WHAT YOU'LL ACTUALLY BE DOING-

    Manage active mitigation and reconstruction projects end-to-end — scope, schedule, crew, and quality

    Lead field technicians day-to-day: delegate, coach, hold the standard, and back them when they need it

    Keep documentation airtight — moisture logs, Xactimate-ready notes, photo documentation, and job files that hold up under adjuster scrutiny

    Be the face of the job for homeowners, property managers, and insurance adjusters — professional, clear, and on top of it

    Track labor, materials, and equipment — you own the job profitability, not just the timeline

    Enforce safety protocols and IICRC standards on every job, no exceptions

    Handle equipment maintenance and accountability — if it's on your truck, it's your responsibility

    Be available for emergency response — this is restoration, not a 9-to-5

    WHAT WE'RE LOOKING FOR-

    3+ years in restoration or construction

    IICRC WRT / ASD (or ability to get certified)

    Valid driver's license — clean record

    Experience with Xactimate or job management platforms

    Comfortable managing field crews directly

    Strong communicator — crews, clients, and adjusters

    Physically capable — heavy lifting, tight spaces, ladders

    Bilingual English/Spanish a plus

    WHAT YOU GET-

    Company Vehicle- Fully equipped work vehicle

    Full Tech Package- iPad, laptop, moisture meters & all field equipment

    Profit Sharing- You help build it, you share in it

    401(k) + Match- Company-matched retirement contributions

    Health Insurance- Company contribution toward your coverage

    Paid Training & Certs- IICRC, SERVPRO, and industry certifications covered

    Uniforms Provided- Full branded uniform set from day one

    Paid Time Off- PTO that actually accrues

    Why SERVPRO Team Allen -Six franchise licenses across all five NYC boroughs — serious coverage, serious volume Actively scaling — large commercial losses, TPA programs, and insurance carrier relationships already in place Leadership that came up through the trades — we know what this job takes and we respect people who do it well Real room to grow — this isn't a dead-end field supervisor role, it's a stepping stone for the right person

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.