Restoration Project Director

PuroClean of Bluffdale

Restoration Project Director

Bluffdale, UT
Full Time
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Paid time off

    Profit sharing

    Company car

    Competitive salary

    PuroClean of Bluffdale — The Paramedics of Property Damage — is seeking an experienced Restoration Project Director to oversee property damage restoration projects from post‑mitigation transition through full reconstruction completion. This role is ideal for a disciplined, detail‑oriented leader who thrives in a fast‑paced environment and takes ownership of operational and financial outcomes.

    About the Role The Restoration Project Director serves as the operational and financial owner of each file once emergency services are complete. This position ensures clear homeowner communication, accurate documentation flow, disciplined budget control, and efficient reconstruction execution. The ideal candidate is proactive, organized, and confident in leading both field teams and subcontractors. The position is fully remote aside from a weekly in-person production meeting.

    Key Responsibilities

    Mitigation Oversight & Documentation Control

    Conduct homeowner introduction call within 24 hours of mitigation start

    Set expectations for insurance, documentation, and timelines

    Serve as approval authority for scope deviations, category changes, equipment adjustments, demolition, and escalated field decisions

    Ensure mitigation scope matches the loss and documentation is complete

    Review and approve photos, moisture logs, daily notes, sketches, and scope clarity

    Submit organized documentation to the Estimator and review completed estimates for accuracy

    Reconstruction Conversion & Client Alignment

    Confirm homeowner intent to proceed with reconstruction

    Explain reconstruction scope, timeline, and expectations

    Maintain proactive communication during estimate submission, review, approval, and supplement stages

    Manage expectations regarding deductible, depreciation, and payment structure

    Reconstruction Project Execution

    Create detailed work orders and build/manage reconstruction budgets

    Assign work to subcontractors and schedule trades in proper sequence

    Manage timelines, prevent delays, and conduct quality control inspections

    Maintain margin targets and approve subcontractor invoices

    Process change orders and ensure permits are obtained when required

    Financial Management & Collections

    Track committed costs vs. approved estimates

    Collect deposits, manage progress payments, and coordinate depreciation

    Secure final payment and ensure no job closes with an outstanding balance

    Closeout & Carrier Communication

    Send final photos and Certificate of Completion to adjusters

    Confirm documentation completeness and supplement resolution

    Close files internally once payment is received

    Key Performance Indicators

    Gross Profit Margin %

    Cycle Time (Mitigation → Reconstruction completion)

    Budget Variance

    Supplement Capture Rate

    Client Satisfaction

    Documentation Accuracy

    Final Balance Collection Time

    Core Competencies

    Operational Oversight

    Financial Accountability

    Structured Communication

    Leadership & Field Authority

    Insurance Literacy

    Timeline Discipline

    Detail Orientation

    Reporting Structure Reports to: Operations Manager Works closely with: Lead Mitigation Technicians, Estimator, Coordinator, Subcontractors, Accounting

    Who Succeeds in This Role A successful Project Director:

    Thinks like an owner

    Protects margin aggressively

    Communicates proactively

    Maintains oversight of all field decisions

    Moves files forward daily

    Closes jobs cleanly and completely

    How to Apply Qualified candidates may submit their resume and work history to service.pb-ut@puroclean.com. We look forward to meeting professionals who are ready to lead with discipline, clarity, and ownership.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.