Restoration Project Manager

SERVPRO of Bath/Brunswick

Restoration Project Manager

Auburn, ME
Full Time
Paid
  • Responsibilities

    Lead Projects. Build Teams. Make a Difference.

    Are you a proven leader who thrives in a fast-paced environment and enjoys seeing projects through from start to finish? We're looking for a motivated Project Manager to join our growing restoration team. This is an opportunity to lead people, build strong customer relationships, and play a key role in helping homeowners and businesses recover after unexpected property damage.

    If you're organized, customer-focused, and enjoy solving problems while leading high-performing teams, we'd love to hear from you.

    What You'll Do

    As a Project Manager, you'll oversee restoration projects from the initial customer contact through project completion. You'll manage field operations, coordinate crews and subcontractors, communicate with customers and insurance professionals, and ensure every project is completed safely, efficiently, and to the highest standard.

    Key Responsibilities

    Manage restoration projects from start to finish

    Deliver an exceptional customer and client experience

    Respond quickly to new customer opportunities and emergency service requests

    Develop project scopes and prepare accurate estimates

    Present and obtain approval for project plans and estimates

    Coordinate field crews, subcontractors, and project schedules

    Monitor project quality, timelines, budgets, and profitability

    Maintain complete and accurate job documentation

    Communicate effectively with customers, insurance representatives, vendors, and internal teams

    Lead, coach, and develop Restoration Technicians and Crew Chiefs

    Promote and enforce a strong culture of safety

    Participate in an after-hours emergency on-call rotation

    Continuously develop leadership, management, and restoration expertise

    What We're Looking For

    We're seeking someone who enjoys leading people, building relationships, and taking ownership of projects.

    Qualifications

    High School Diploma or GED required

    Minimum 3 years of operations experience are a plus

    Minimum 1 year of management or supervisory experience are a plus

    Restoration, construction, mitigation, or cleaning industry experience preferred

    Industry certifications (IICRC or similar) are a plus

    Strong leadership, communication, and organizational skills

    Excellent customer service and problem-solving abilities

    Comfortable using computers, estimating software, and Microsoft Office

    Valid driver's license with a clean driving record

    Physical Requirements

    This position combines office management with frequent field supervision. Candidates should be able to:

    Lift up to 50 pounds independently (100 pounds with assistance)

    Walk, stand, climb ladders, and work on active job sites

    Work in varying indoor and outdoor conditions

    Occasionally wear appropriate PPE, including respirators

    Drive to local project sites throughout the workday

    Ready to Build Your Career?

    Every day brings a new challenge, and every project gives you the opportunity to help people recover from fire, water, mold, storm, and other property damage.

    If you're looking for more than just another management job—and want the opportunity to lead a team, develop your career, and make a real difference for customers every day—we encourage you to apply.

    Join our team and help restore homes, businesses, and peace of mind.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.