Restoration Project Manager

SERVPRO of Haverhill/Newburyport

Restoration Project Manager

Haverhill, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Training & development

    Health insurance

    SERVPRO of Haverhill/Newburyport is hiring a Restoration Project Manager!

    As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

    Key Responsibilities

    Ensure an accurate scope of work for projects based on estimates and approvals. QC all on going jobs daily.

    Schedule, coordinate and oversee crews and resources to provide service on active projects.

    Review job site documentation to support the services provided and ensure proper client requirements and billing process

    Maintain written communication with customers, teammates, vendors, and insurance representatives

    Work in conjunction with estimators to ensure scope comprehension among production staff.

    Daily monitoring of job specific digital data entry.

    Monitor production labor progress and percentages in relation to job budget.

    Additional Responsibilities:

    Manage the customer and client experience and overall customer satisfaction tracked with online reviews

    Provide priority response to potential customers

    Participate in positive culture building within the production department

    Participate in recruiting, hiring, and training restoration teammates

    Benefits

    SERVPRO of Haverhill/Newburyport offers:

    Paid holidays and vacation/sick time

    401K w/Company Match

    50% employer-paid Health Insurance

    Milestone Bonuses for Long-Term Employees

    Employee Referral Program

    Position Requirements

    Exceptional organizational skills. Multi-tasking a must.

    Valid driver’s license

    High school diploma/GED; Associate degree or Bachelor’s degree preferred

    At least 1 year of management and/or supervisory experience

    At least 3 years of industry experience

    IICRC certification a preferred

    Skills/Physical Demands/Competencies

    Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

    Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

    Ability to repetitively push/pull/lift/carry objects

    Ability to work with/around cleaning agents

    Ability to successfully complete a background check subject to applicable law

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.