Restoration Supervisor / Crew Chief

SERVPRO Team Friermuth

Restoration Supervisor / Crew Chief

San Marcos, TX +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    About SERVPRO® Team Friermuth

    We restore lives and property with urgency, care, and excellence—every time. Our ambition is to be the most trusted name in restoration, powered by a team that leads with heart and hustle. We serve people, bringing calm, clarity, and confidence when it matters most.

    Core Values

    · Heart & Hustle — Give your Best

    · Accountability — Own the Outcome

    · Alignment — One team. One mission - TEAMWORK WINS

    · Positivity — Here to Help

    · Integrity — Do What is Right

    As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

    Job Description:

    As the front-line representative of the SERVPRO® brand, the Restoration Supervisor/Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

    Benefits:

    Dental insurance- Available day 1

    Health insurance- Available day 1, with 5 different plans to select from

    Vision insurance- Available day 1

    401(k) after 1 year with 4% employer match

    6 paid holidays + 1 floating holiday throughout the calendar year after 90 days

    PTO

    Employee referral program

    Career path planning and training

    Employee recognition programs

    Key Responsibilities

    Coordinate and perform production processes as scheduled and ensure quality control

    Manage the customer and client experience and overall customer satisfaction tracked with online reviews

    Communicate clear expectations to restoration technicians and supervise their activities

    Document a detailed and accurate job file to support the services provided

    Manage labor and consumable item usage on assigned projects

    Communicate with restoration project manager and office staff on project progress and issues

    Additional Responsibilities:

    Communicate and follow all OSHA guidelines for job safety

    Manage assets by protecting and using equipment and materials properly

    Coach and train restoration technicians

    Position Requirements

    Valid driver’s license

    High school diploma/GED (preferred)

    Must be available to work a rotating on-call schedule

    At least 1 year of experience in commercial cleaning, restoration, or construction

    IICRC certification a plus, not required

    Skills/Physical Demands/Competencies

    Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

    Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)

    Ability to repetitively push/pull/lift/carry objects

    Ability to work with/around cleaning agents

    Ability to successfully complete a Servpro required background check and drug test subject to applicable law.

    SERVPRO Team Friermuth supports and hires our military veterans and spouses!

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

  • Locations
    San Marcos, TX • Puyallup, WA