Restoration Supervisor

SERVPRO of Birmingham North

Restoration Supervisor

Pelham, AL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company car

    Company parties

    Competitive salary

    Dental insurance

    Donation matching

    Employee discounts

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Profit sharing

    Relocation bonus

    Training & development

    Vision insurance

    Wellness resources

    Restoration Supervisor

    Do you have a passion for leading teams and helping people through tough situations?

    Join our SERVPRO® Franchise as a Restoration Supervisor and become a vital part of a team that’s committed to making fire, water, and storm damage “Like it never even happened.” We are looking for a hands-on leader who thrives in challenging environments, enjoys problem-solving, and has strong communication and leadership skills.

    As a Restoration Supervisor, you’ll oversee crews on restoration and mitigation projects, ensuring quality, efficiency, and customer satisfaction from start to finish. If you're dependable, detail-oriented, and ready to grow in a rewarding industry, we want to hear from you.

    Key Responsibilities:

    Manage restoration jobs from start to finish in compliance with SERVPRO® processes and industry standards

    Supervise and motivate Production Technicians to meet quality and efficiency goals

    Respond promptly to service calls and communicate effectively with customers, teammates, and vendors

    Perform hands-on production tasks when needed, ensuring high standards of service

    Ensure proper documentation and job file completion for all assigned projects

    Identify and address safety concerns and enforce site safety protocols

    Conduct quality control checks and resolve project issues promptly

    Maintain and protect equipment, vehicles, and materials

    Perform occasional sales, marketing follow-ups, and add-on services to support business growth

    Requirements:

    Minimum of 1 year experience in water/fire/mold restoration or construction

    IICRC certification (WRT, ASD, etc.) preferred or willingness to obtain

    Strong leadership and team-building skills

    Excellent written and verbal communication

    Ability to work in fast-paced, physically demanding environments

    Valid driver’s license and clean driving record

    Physical Requirements:

    Regularly lift 50 lbs., and occasionally up to 100 lbs. with assistance

    Ability to stand, walk, bend, kneel, and climb ladders for extended periods

    Comfortable working in confined spaces (e.g., crawlspaces, attics)

    Exposure to dust, mold, and cleaning chemicals

    Compensation:

    Competitive hourly pay based on experience

    Opportunities for overtime and performance-based raises

    Career advancement through training and certification programs

    All SERVPRO® Franchise employees are hired and employed by independently owned and operated Franchise businesses. Employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, LLC.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.