Restoration Supervisor

SERVPRO of Hoboken/Union City

Restoration Supervisor

Cliffwood, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Opportunity for advancement

    Paid time off

    Dental insurance

    Health insurance

    Vision insurance

    Join SERVPRO Team Harvey

    SERVPRO Team Harvey is growing, and we're looking for a Restoration Supervisor to lead restoration projects, support our field teams, and help deliver an exceptional customer experience. If you have experience in restoration, construction, mitigation, or cleaning services and enjoy leading people while solving problems, we'd love to meet you.

    At SERVPRO Team Harvey, we proudly serve communities throughout Monmouth, Hudson, and Somerset Counties, helping homeowners and businesses recover from water, fire, mold, storm, and other property damage losses.

    What You'll Do

    As a Restoration Supervisor, you'll be responsible for managing restoration projects from start to finish while leading and supporting Restoration Technicians in the field.

    Responsibilities

    Lead restoration crews on water, fire, mold, and specialty cleaning projects

    Coordinate daily job activities to ensure projects are completed safely, efficiently, and to SERVPRO standards

    Deliver outstanding customer service and maintain clear communication with homeowners, property managers, adjusters, and clients

    Train, coach, and develop Restoration Technicians

    Monitor quality control and ensure work is completed accurately

    Document project progress, equipment usage, and services performed

    Maintain job files and project documentation

    Manage labor, equipment, and material usage on assigned projects

    Identify and address safety concerns on jobsites

    Ensure compliance with company policies, IICRC standards, and safety procedures

    Assist with vehicle, equipment, facility, and warehouse maintenance as needed

    Communicate project updates and challenges to management and office staff

    What We're Looking For

    Required Qualifications

    High school diploma or GED

    Minimum 2 years of experience in restoration, cleaning, construction, mitigation, or a related field

    Strong leadership and communication skills

    Ability to manage multiple priorities in a fast-paced environment

    Valid driver's license with a clean driving record

    Ability to work both independently and as part of a team

    Must pass a background check

    Preferred Qualifications

    Previous supervisory or crew leadership experience

    IICRC certifications (WRT, ASD, AMRT, FSRT, etc.)

    Experience with water mitigation, fire restoration, mold remediation, or reconstruction services

    Experience working with insurance claims and restoration documentation

    Physical Requirements

    This position requires:

    Regular lifting of up to 50 pounds independently

    Occasional lifting of up to 100 pounds with assistance

    Standing, walking, bending, climbing ladders, and working in confined spaces

    Working in attics, crawlspaces, and active construction environments

    Exposure to varying temperatures, odors, dust, and environmental conditions

    Use of personal protective equipment, including respirators when necessary

    Schedule

    Full-time position

    Monday through Friday

    Typical hours: 8:00 AM – 5:00 PM

    Overtime opportunities available

    Participation in after-hours, emergency, weekend, and on-call response as needed

    Why SERVPRO Team Harvey?

    Competitive pay

    Health insurance

    Career advancement opportunities

    Ongoing training and certifications

    Company vehicles and equipment

    Supportive team environment

    Opportunity to make a real difference for customers during challenging situations

    If you're ready to grow your career with one of New Jersey's leading restoration teams, apply today.

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    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.