Restoration Team Lead Technician

Restoration 1 of Chicago Southland

Restoration Team Lead Technician

New Lenox, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Opportunity for advancement

    Paid time off

    Training & development

    Be the calm after the chaos

    When pipes burst, fires flare, or hidden mold threatens a family’s health, our customers call us—often at their most stressed-out moment. As Lead Mitigation Technician, you’ll run the frontline team that turns panic into relief. If you’re an experienced restoration pro who loves coaching others and taking full ownership of every jobsite, we want to meet you.

    Why you’ll love working with us

    Clear growth path → Crew Leader → Project Manager → Ops Manager

    Competitive pay & perks

    $22–$26 per hour + time-and-a-half OT

    Quarterly performance bonuses

    PTO, 6 paid holidays, 401(k) with match

    Modern gear & training – top-tier drying equipment, Matterport, Encircle, paid IICRC courses

    Tight-knit culture – owners on-site, open-door policy, Friday cookouts after big wins

    Mission with meaning – you restore homes and peace of mind for neighbors in need

    What you’ll do

    Lead a 2-4-person crew on water, fire, mold, and bio cleanup projects (residential & light commercial)

    Wow the customer – explain next steps in plain English, answer questions, provide daily updates

    Document like a pro – assist with moisture maps, photos, readings, notes in Encircle/Xactimate

    Keep safety first – enforce PPE, containment, and decon protocols

    Develop your people – on-the-job coaching, quick stand-ups, formal cross-training

    What makes you a strong fit

    2+ years hands-on restoration experience (water extraction, demo, structural drying, etc.)

    Comfortable lifting 50–75 lbs and working in attics, crawl spaces, or the occasional Chicago winter basement

    Valid driver’s license & clean MVR; able to pass background check

    IICRC WRT (or higher) preferred—if not, we’ll pay to get you certified

    Tech-savvy enough for mobile job management apps and moisture meters

    Willing to rotate 24/7 emergency on-call (approx. one week per month)

    Ready to take the lead?

    Send us your resume (or a quick summary of your experience) or apply on Indeed today. We review every application within 48 hours.

    Restoration 1 of Chicago Southland is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Key Qualifications: • Valid Driver’s License & Clean Driving Record • Clear Background Check (No Felony Charges) • Minimum 2 Years of Restoration Experience • Physical Capability to Lift up to 50-75 pounds • IICRC Certification Preferred • Comfortable Working in Varied Environments (e.g., Crawl Spaces, Attics) • Able to Stand, Walk, Sit for Extended Periods • Proficient in Handling Objects and Operating Equipment • Familiarity with Cleaning Products and Chemicals • Availability for 24/7 Emergency Response, Including On-Call Rotations

    Primary Responsibilities: • Uphold Exceptional Customer Service Standards • Lead and Mentor a Skilled Crew • Coordinate Disaster Response for Water, Fire, Mold, and Bio-Hazard Emergencies • Contribute to Job Scope and Execution Strategy • Oversee Commercial and Residential Projects • Ensure Crew Safety and Efficiency • Maintain Clear Communication with Customers and Management • Facilitate Training and Development of Crew Members • Manage Documentation and Equipment

    *Restoration 1 is devoted to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, gender, national origin, disability status, protected veteran status,

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.