RESTORE – AREA MANAGER Are you passionate, persuasive, and experienced leading people? Do you thrive on being part of a team? Does your enthusiasm for being part of a growing health & wellness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have polished communication skills, interpersonal skills and possess a leadership background to motivate a team? If this excites you – keep reading! Be Well LLC, dba Restore Hyper Wellness, is seeking an Area Manager that is high energy, performance motivated and able to lead multiple daily initiatives with ease. This candidate will thrive in mentoring sales strategies, executing business plans with detailed action steps, and surpassing performance goals. They will be a skilled people manager with a strong operational focus. As the Area Manager, you are the key driver to cultivate and maintain the Restore culture in your market. This is your chance to join Restore on a mission that helps people DO MORE of what they love through our innovative, science-backed wellness services. The Position Type
This is a full-time salaried position, 40+ hours
"Home" location in Dunwoody store with regular travel to other stores in the Area
We Offer…
Competitive Salary
Bonus opportunities based on store performance objectives
Access to complimentary and discounted in-store services
Opportunities for growth
Paid Time Off
Health Benefits
Fun and Friendly environment
Who You Are…
Strong work ethic/commitment, enthusiastic
Servant leader, humble, self-aware, honest
Curiosity with a growth mindset
Exceptional leadership, diplomacy and listening skills
Analytical and problem solving, decision making
Attention to detail and high level of accuracy
Effective organizational / time management
Customer Service and Sales Orientation
Skilled proficiency with computers and technology
Flexibility and Patience What You’ll Do….
Ability to multi-task, prioritize and manage a variety of tasks and duties in a complex retail environment.
Understand and interpret Business Intelligence (KPI’s) to uncover symptoms and provide solutions to drive area and store level growth
Establish a timely and effective store visit cadence and consistently document and record store visit notes.
Set expectations and provide leadership, coaching and oversight for an area of store managers and team members dedicated to driving revenues and committed to providing outstanding customer service in every interaction.
Conduct regular 1:1 manager meetings and support team meetings to communicate brand objectives, promotions, performance goals, trends and other relevant information
Utilize proper Restore operations processes, sales techniques, and planning tools; conduct audits and identify process improvements focused on driving sales with new and existing customers.
Consistently achieve area and store level sales goals, control operating expenses in addition to maintaining all operational standards on a daily basis.
Establish a culture and climate of inclusiveness and respect where everyone adheres to the highest standards of commitment, accountability, and teamwork; foster an environment of open communication.
Recruit, hire and develop outstanding managers focused on meeting Company operating and sales objectives. Review store level staffing and payroll to ensure managers are sufficiently staffing their store to meet operating objectives. Ensure that all team members present a professional appearance and approach.
Work with managers and store level teams to create training and development plans, identify career opportunities and maintain an appropriate succession plan for Store Managers and Assistant Managers.
Ensure all team members have completed all required components of training and are adequately trained. Act as a coach and mentor for managers and all team members.
Timely and accurate completion of all required reporting and store level audits, submit monthly schedule to direct supervisor outlining work to be performed
Ensure managers are aware of and comply with all laws, policies, safety standards, procedures and Restore requirements.
Build productive, collaborative working relationships with third party vendors and community business partners.
Resolve escalated customer service issues and complaints in a timely manner to the satisfaction of the customer and to the benefit of the Company
Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Conduct audits as required; take corrective and preventative action as necessary.
Attend conference calls/webinars led by Be Well LLC and Restore Corporate to develop, enhance and improve business results
Audit and verify payroll information during each pay cycle. Position Qualifications
Minimum of 5 years’ (progressive) management experience preferred
Track record of coaching and developing others
Previous multi-unit management experience desired relating to sales/retail/customer service at a manager level; direct team managerial experience (developing, leading teams and/or managing)
Associate’s or Bachelor’s degree preferred or comparable experience/demonstrated skills required Personal Attributes
You must possess a valid driver’s license
Must have a completely open schedule and be able to work days, nights, weekends and holidays (when needed)
Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following physical activities: Ability to lift minimum of 2 pounds to a maximum of 20 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Oh, and more about Restore Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can DO MORE of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment should be directed to the franchisee of this location and not to Restore Corporate. Be Well LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
<p style="font-size: 8pt;"><em> This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness. </em></p>