Retail Assistant Branch Manager

Hacienda Home Centers

Retail Assistant Branch Manager

Albuquerque, NM
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    Job Summary:

    The Assistant Branch Manager will assist the Branch Manager in overseeing the retail location’s staff and activities to achieve a profitable store location.

    Key Responsibilities:

    Store Operations: Act as the Manager on Duty and oversee opening/closing procedures, and manage cash handling and register operations.

    Sales and Customer Service: Train associates on sales techniques, product knowledge, and customer engagement. Resolve difficult customer complaints effectively.

    Inventory and Merchandising: Oversee stock receiving, manage inventory levels, process orders, and maintain appealing promotional displays.

    Staff Leadership: Assist in creating weekly schedules, train new hires, conduct performance coaching, and delegate daily tasks.

    Safety and Compliance: Enforce safety protocols, monitor hazardous material handling, and ensure the store complies with company policies.

    Qualifications and Skills:

    Experience: 2-3 years of retail management or supervisory experience, ideally in home improvement, hardware, or big-box retail.

    Physical Requirements: Must be able to stand and walk for 6-8 hours and frequently lift or move heavy items (up to 40 lbs).

    Soft Skills; Exceptional problem-solving, communication, and team-building skills.

    Technical: Proficiency with Point-of-Sale (POS) systems, inventory management software, and MS Office.