Retail Banking Intern

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Timberline Bank

Retail Banking Intern

Grand Junction, CO
Paid
  • Responsibilities

    Job Title: Retail Banking Intern

    Department: New Accounts Team – Grand Junction Branch

    Salary: $15/hr

    Status: Non-Exempt

    Hours: Approximately 10 hours/week, schedule flexible based on branch needs.

    Who We Are

    At Timberline Bank, our people are our most valuable asset. We seek qualified employees who enjoy people, are innovative, and who are eager to learn. We, in return, provide opportunities for personal advancement and professional growth. The driving force behind our dedication to providing a "Better, Faster, Easier. -Always." experience is the Timberline Team. From the moment you enter the building, we greet you as a person, not an account number-our belief in the value of exceeding customers' high expectations is what makes Timberline Bank a bank here for our community. Our commitment has been and always will be to provide high-quality personalized customer service. With the Timberline personal touch, the level of customer support is unparalleled. We want to support you and your financial well-being, whether through your personal or commercial needs. Each customer contributes to the success of our small business. TO US, IT IS PERSONAL.

    What We Value

    At Timberline Bank, the core of our culture is in the following values. We believe heavily in fulfilling each one of these to the highest degree. Our culture is the foundation of who we are as a team, and as a business.

    1. Exceeding Customers’ High Expectations
    2. Empowering a Dedicated Team
    3. Having Fun While Winning
    4. Passionate About our Communities
    5. Value Added Resource for our Customers (Trusted Advisor)

    Position Summary

    Timberline’s semester-based paid internship in Retail Sales offers hands-on experience in banking and customer service by supporting the New Accounts team. The internship will involve assisting with account projects, communicate with customers, complete forms, and coordinate tickets with Client Services. This role provides a valuable learning opportunity for a current CMU student pursuing a business, finance, or related degree while contributing meaningfully to the branch’s daily operations.

    Essential Duties and Responsibilities

    • Gain practical experience in banking operations, client services processes, and customer account management.
    • Support the New Accounts team with day-to-day tasks, including preparing and processing account forms and documentation.
    • Contact customers as needed to gather information or provide updates on account processes.
    • Open tickets with Client Services and assist in coordinating follow-ups.
    • Contribute to team projects and assist with administrative tasks related to new accounts.
    • Collaborate effectively with team members and participate in training as needed.
    • Intern may also participate in team meetings or branch events to gain a broader perspective on banking operations
    • Duties may expand based on experience and professional development goals.

    Required Knowledge and Expertise

    • Must be a current CMU student.
    • Pursuing a business, finance, or related degree.
    • Previous customer service or administrative experience is a plus but not required.
    • Strong communication and interpersonal skills for interacting with customers and team members.
    • Basic computer skills and proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
    • Customer service skills, attention to detail, and strong organizational abilities.
    • Ability to work independently and collaboratively in a professional environment.
    • Demonstrates initiative, reliability, and ethical behavior.

    **Pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules, the salary range above represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Incentives based on Timberline Team goals may also be offered. In addition, Timberline Bank provides a variety of benefits to full time employees, including health insurance coverage, vision insurance, dental insurance, life and disability coverage, 401K plan, paid holidays and paid time off.

    Equal Employer Opportunity Statement

    Timberline Bank prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested. OUR COMPANY ADHERES TO A POLICY OF EMPLOYMENT-AT-WILL, WHICH ALLOWS EITHER PARTY TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.