Retail Customer Service Representative

PostNet - CA268

Retail Customer Service Representative

Rancho Mirage, CA
Part Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Free uniforms

    Opportunity for advancement

    Training & development

    We’re not looking for “just” a shop assistant. We’re looking for someone who loves talking to people, takes pride in great customer service, and enjoys getting creative with design and print.

    At PostNet Rancho Mirage, we’re all about helping local businesses shine — from printing banners and menus to creating business cards, posters, and more. We also offer shipping, notary services, and a full range of business support. It’s busy, varied, and no two days are the same.

    What You’ll Do:

    Help customers in-store, by phone, and by email with shipping, printing, and design requests

    Use tools like Canva (and our in-store equipment) to bring customer projects to life

    Operate printers, copiers, and other production tools

    Assist with shipping services (UPS, FedEx, DHL, USPS)

    Keep the store organized and running smoothly

    Be a friendly, familiar face for our loyal local business customers

    We’d Love You To Have:

    Confident, clear communication skills (you’re a natural people person)

    Experience with Canva or other basic design tools

    Some printing or production experience (bonus points for large-format printing)

    Notary Public license (handy, but not required)

    Shipping/mailing experience (helpful, but not essential)

    Strong attention to detail and the ability to juggle multiple tasks

    Why Join Us?

    $16.50/hour starting wage

    Flexible scheduling

    Supportive, community-focused team

    A chance to learn design and print skills on the job

    Work that’s varied, fast-paced, and creative

    If you’re ready to join a small but passionate team that supports local businesses and loves being part of the Rancho Mirage community, we’d love to meet you.

    To Apply:

    Email your resume and a short note about why this role excites you to ca268@postnet.com

    *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.