Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Relocation bonus

Vision insurance

Position Overview

The IT & Systems Support Specialist plays a key role in keeping the store’s technology running smoothly. This includes maintaining and upgrading point-of-sale (POS) systems, inventory and pricing software, networking equipment, and all technology used by staff. This position is well-suited for someone with a computer science background who enjoys hands-on technical work in a fast-paced retail setting.

Primary Duties

Provide day-to-day support for POS terminals, printers, scanners, and other in-store equipment

Diagnose and resolve software, hardware, and network issues to reduce interruptions

Manage and update inventory and pricing databases and assist with system changes

Monitor network health and follow basic cybersecurity protocols

Work with store leadership to enhance digital processes and improve efficiency

Set up and configure new hardware and software as needed

Keep clear documentation of technical processes and maintain accurate system records

Required Qualifications

Degree in Computer Science, Information Technology, or a related field (or equivalent hands-on experience)

Proficiency in hardware troubleshooting and foundational networking

Experience with retail technologies such as POS or inventory systems is beneficial

Strong communication abilities and a customer-focused approach

Capable of working independently and handling rapid-pace environments

Understanding of basic database concepts and operating systems (Windows/Linux)