Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Relocation bonus

Vision insurance

Position Summary

The IT & Systems Support Specialist will be responsible for maintaining and improving the store’s technical infrastructure, including point-of-sale (POS) systems, inventory management tools, network hardware, and employee technology resources. This role is ideal for someone with a computer science background who enjoys practical, hands-on problem-solving in a dynamic retail environment.

Key Responsibilities

Provide technical support for POS systems, printers, scanners, and other store hardware

Troubleshoot software and network issues to minimize downtime

Maintain inventory and pricing databases; assist with system updates

Monitor network performance and support basic cybersecurity practices

Collaborate with store managers to streamline digital workflows and improve operations

Install and configure new hardware and software

Document technical procedures and maintain accurate system logs

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)

Experience with hardware troubleshooting and basic networking

Familiarity with retail systems (POS, inventory management) is a plus

Strong communication skills and customer-service mindset

Ability to work independently and in fast-paced environments

Basic knowledge of database concepts and operating systems (Windows/Linux)