Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Vision insurance

We are seeking an experienced and customer-focused Optical Supervisor to help manage growing optical chain currently with 10 locations. The ideal candidate will oversee daily operations, ensure all staff members maintain exceptional patient and customer service, manage staff performance, and drive sales.

Key Responsibilities

Ensure all locations are properly staffed

Supervise managers and ensure company procedures are being followed

Visit each location throughout the week and meet with staff

Work directly with owner to troubleshoot any problems that arise

Frame selection / ordering

Hiring / HR

Supervise doctors

Resolve customer concerns professionally and effectively.

Qualifications

Previous experience in optical retail or optical management. 2+

Strong leadership and team management skills.

Knowledge of eyewear products, lenses, and optical dispensing.

Excellent communication and customer service abilities.

Ability to work in a fast-paced environment.