Retail Sales Associate

Hacienda Home Centers

Retail Sales Associate

Espanola, NM
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    Job Summary:

    The Retail Salesperson will assist customers with purchasing merchandise.

    Supervisory Responsibilities:

    • None.

    Duties/Responsibilities:

    • Greet and interact with customers.

    • Consult with customers to understand their needs and preferences related to merchandise.

    • Sells to customers using suggestive selling, and tie-in selling and upselling.

    • Rotate stock when new merchandise comes in

    • Ensure sales areas are kept neat, clean, dusted, and inventory in the correct place.

    • Ensure merchandise has proper tags and labeling.

    • Ensure back stock is kept neat and orderly, checked, and stocked daily.

    • Maintain end caps and rotate end cap merchandise once a month.

    • Thorough knowledge about how to place special orders and utilize the Do It Best Catalog.

    • Place orders and assist charge customers with questions and issues.

    • Compliance with Hacienda uniform policy.

    • Ongoing completion of online training.

    • Performs other duties as assigned.

    Required Skills/Abilities:

    • Excellent verbal communication skills.
    • Excellent active listening skills.
    • Excellent sales and customer service skills.
    • Extensive knowledge of the merchandise sold.
    • Ability to anticipate customers’ needs.
    • Ability to recommend merchandise to customers.
    • Ability to operate or to quickly learn the store’s point-of-sale system.

    Education and Experience:

    • High school diploma or equivalent preferred.
    • Previous retail experience preferred.
    • On-the-job training provided.

    Physical Requirements:

    • Prolonged periods of standing and walking throughout the retail space.
    • Must be able to lift up to 15 pounds at times.