Benefits:
Employee Discount
Ongoing training
Fun and Energetic Environment
Career Growth Opportunities
Competitive wages
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Job Summary
We are seeking a friendly and service-oriented Retail Sales Associate to join our team at Home Appliance! The Retail Sales Associate is responsible for providing our customers with knowledge and expertise during the purchase experience; including finding the perfect fit for the customer’s needs, scheduling deliveries, and order follow up. The Retail Sales Associate will report to the Sales Manager and work out of our upcoming Avon Showroom. This location will be a perfect setting for a sales specialist who enjoys building relationships and creating customers for life. You will be part of a sales team that consistently meets its goals because of the passion the company has for serving its customers. You will be a part of something bigger than yourself where change is embraced for continuous growth. You will be in full control of your income potential with salary + commission-based pay, plus have a great work/life balance.
Why Home Appliance?
At Home Appliance, we're not just a business; we're a family that thrives on excellence, innovation, and delivering exceptional customer experiences. Established in 1962, our family-owned company has grown to over 50 dedicated team members, with multiple retail locations, a parts & distribution center, and a stellar team specializing in outstanding customer service, installation, delivery, and appliance service. Proudly recognized as Medina County’s Best of the Best – Appliance Store for 17 consecutive years, we're on the lookout for exceptional individuals to join us in elevating our customer-focused mission.
Voted BEST OF THE BEST for 17 years straight by Medina Gazette readers for the Best Place to purchase appliances.
We want only the best and will invest in your growth.
We offer the entire customer experience, including sales, service and parts.
Growing organization provides multiple opportunities for advancement.
We reward positive results and outstanding customer service practices.
We are happy. We love what we do. We work hard and play hard.
We are constantly evolving to ensure the big and small details of what we do aren't missed. Every process should be about getting customers and keeping them for life.
Responsibilities
Creating a great customer experience by offering outstanding customer service and helping customers find the perfect solution to fit their appliance need.
The Retail Sales Associate serves as an expert, explaining the specifications
Team player - work with sales support, service, and operations staff to ensure that the customer receives the best experience possible
Ensuring the showroom merchandise is customer-ready, information is current, and fit for demonstration purposes
Participate in continuous training to develop sales skills & further product knowledge
Providing assistance with delivery scheduling, rebate processing, and follow up after the sale
Maintaining and building relationships with local builders and designers
8-hour shifts, no holidays
Other duties as assigned
Qualifications
Outgoing personality with exceptional customer service skills and can-do attitude
Effective verbal and written communication skills
Be self-motivated and driven to achieve sales goals
Acute attention to detail and thrive on a job well done
Thrives in a team and results-driven environment
Knowledge of Microsoft Word, Excel, and Outlook
Travel requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, training, or other store locations
High school diploma or GED required
Job Type & Compensation:
Full-time, weekend availability needed
1st year anticipated earnings of $70K
Includes $35K Base Salary + Commission & Spiffs
2nd year anticipated $90K - $100K for committed sales representative
Additional income through spiff programs
Unlimited earning potential - build a book of business
Eligible for bonus and/or profit sharing