Benefits:

Working phone

401(k)

Employee discounts

Health insurance

Paid time off

Dental insurance

Training & development

Vision insurance

About the Role:

Pascal Diamond LLC is looking for a passionate and polished Retail Sales Associate to join our team in West Hollywood, CA. This is your opportunity to work in a glamorous, client-focused environment where luxury meets craftsmanship. If you love connecting with people and have a flair for fine jewelry, we want to hear from you!

Responsibilities:

Greet and assist customers in a warm, professional manner to deliver an exceptional luxury retail experience

Drive sales by educating clients on diamond quality, jewelry collections, and product features

Build and maintain lasting client relationships to encourage repeat business and referrals

Process transactions accurately using point-of-sale (POS) systems

Maintain visually appealing merchandise displays and showcase arrangements

Meet and exceed individual and team sales goals and KPIs

Handle special orders, repairs, and custom requests with attention to detail

Requirements:

Prior retail sales experience, preferably in luxury goods, fine jewelry, or a related field

Strong interpersonal and communication skills with a customer-first attitude

Proven ability to meet sales targets in a commission or goal-driven environment

Polished, professional appearance and demeanor befitting a luxury brand

Basic knowledge of diamonds, gemstones, or fine jewelry is a plus

Comfortable working weekends, holidays, and flexible retail hours

Reliable, trustworthy, and detail-oriented with strong organizational skills

About Us:

Pascal Diamond LLC is a distinguished fine jewelry and diamond retailer based in the heart of West Hollywood, CA, known for offering exceptional quality and a curated selection of stunning pieces. Our clients trust us for life's most meaningful moments — from engagements to anniversaries and beyond. We pride ourselves on a close-knit, supportive team culture where passion for luxury and craftsmanship drives everything we do.