Benefits:

Weekly Pay

Company parties

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

About the Role:

Fat Fender Garage is a growing automotive shop specializing in restomod Ford F100s, full custom builds, chassis packages, and high-end parts. We’re looking for a full-time Retail Sales Representative to join our team and help manage incoming sales calls, assist customers with orders, and support several key departments.

This is a great opportunity for someone with strong communication skills, solid product knowledge (especially automotive), and a passion for the industry. You'll work in a fast-paced, hands-on environment where no two days are the same, and you'll be part of a tight-knit team that’s passionate about what they do.

What You’ll Do:

Answer 10–25 inbound phone calls daily

Assist customers with placing phone and online orders

Send payable invoices via email and follow up accordingly

Respond to and follow up on leads via phone/email

Provide technical product support and parts knowledge

Work with Customer Service to identify upsell opportunities

Help manage our B2B vendor program

Collaborate with the Marketing team on campaigns and outreach

Coordinate with Shipping to ensure orders are fulfilled on time

Participate in 3–6 national truck shows/events per year (weekend travel required)

Provide feedback to improve systems, processes, and the overall customer journey

What We’re Looking For:

1–2+ years experience in sales, retail, or customer service (phone and online)

Passion for the automotive industry — especially classic trucks and hot rods

Strong written and verbal communication skills

Comfortable using Shopify, ShipStation, Excel, and modern CRMs

Highly organized and confident juggling multiple tasks in a fast-paced shop

Mechanical/technical knowledge strongly preferred (bonus points for Ford & LS engine familiarity)

Spanish-speaking is a major plus

Training & Support:

New hires will receive 2–3 weeks of hands-on training to learn our parts catalog, internal systems, and brand voice. You’ll also have access to detailed cheat sheets, CRM tools, subject matter experts, and a supportive team that wants to see you succeed.

What Success Looks Like:

You’re helping customers confidently place orders

You know our parts inside and out

You’re hitting monthly and quarterly sales targets

You’re contributing feedback that helps the team and the department grow