Benefits:

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Paid time off

A fun, relaxed, friendly store that caters primarily to women who love to create. We are a quilt shop specializing in Sewing, quilting and Machine Embroidery sales and service. Any sewing knowledge you may have is a plus, but not required. Must be willing to learn. We will be looking for someone who is cheerful and personable, can make customers feel welcomed. We are a family-owned business. We offer flexible, full-time work opportunities within a schedule Monday-Saturday. We are military spouse friendly. Paid time off is available after the first six months.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales and service

Assess customer’s needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

“Go the extra mile” to drive sales

Maintain stock and ensure a presentable condition in assigned areas

Actively seek out customers in store

Remain knowledgeable on products offered and discuss available options

Process POS (point of sale) purchases

Cross-sell products

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Comply with inventory control procedures

Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements

Proven work experience as a Retail Sales associate, Sales representative or similar role is a plus

Basic understanding of sales principles and customer service practices

Proficiency in English

Basic Math skills

Familiarity with inventory procedures

Solid communication and interpersonal skills

A friendly and energetic personality with customer service focus

Ability to perform under pressure and address complaints in a timely manner

Availability to work flexible shifts

Ability to stand for long periods of time

Ability to lift 20-50 lbs