Retail Shift Supervisor

Location: Overland Park, Kansas Area
Shift: Evenings | Tuesday to Saturday | 3:00 PM to 10:00 PM

We are seeking a motivated, customer-focused Retail Shift Supervisor to lead daily operations and support a high-performing team in the Overland Park area.

The ideal candidate is a hands-on leader who enjoys developing employees, delivering exceptional customer service, and maintaining a positive, productive work environment.

Qualifications

• High school diploma or GED required.

• Minimum of 2 years of customer service experience in Retail or Food Service.

• At least 1 year of Supervisory or team Leadership experience.

• Strong communication, organizational, and problem-solving skills.

• Ability to motivate employees and lead by example.

Key Responsibilities

• Team Leadership: Motivate, coach, and support team members to maintain a positive and productive work environment.

• Training & Development: Train new employees on company procedures, service standards, and delivering a world-class customer experience.

• Customer Service: Ensure customers consistently receive friendly, professional, and efficient service.

• Inventory Management: Monitor inventory levels, maintain accurate stock counts, and ensure products are replenished as needed.

• Daily Operations: Oversee evening shift activities to ensure smooth operations and adherence to company standards.

Typical Work Schedule:
Evening Shift: Tuesday through Saturday, 3:00 PM–10:00 PM.

The Ideal Candidate is a dependable, energetic leader who takes pride in developing people, maintaining high standards, and creating an outstanding customer experience.