KNOWLEDGE AND RESPONSIBILITIES:
Providing excellent customer service to all customers that come into the establishment or call for orders following
Paris Baguette’s high standard of excellence
Check quality of all the products for displays and organize rotation of displays for all pastries and desserts
Make beverages on the basis and demand during operating business hours and prepare coffee
Always keep all areas of the store clean while operating during business hours
Refill and organize all pasties and beverages on display
Work with a high sense of urgency, honesty, integrity, and as efficiently as possible.
Assisting guests with any inquiries and educating guests on menu items and any special promotions
Operate POS system (Toast) and perform tasks such as cash handling and credit card processing with attention to accuracy
Openness to learn about our quality products, specialty menu items, and coffee
Pay attention to guests and greet guests by making eye contact, smiling and spreading joy!
Understanding the guest is the center of it all
Answering questions and assisting guests with order decisions and processes
Knowing how to suggestively sell to enhance the guest experience and increasing sales
Always happy to help! Our retailers want our guests and their fellow team members to feel comfortable and welcome coming to us for assistance. Smiling, spreading joy and being positive with every interaction are non-negotiables.