S & G Engagement Leader

RevCult

S & G Engagement Leader

San Diego, CA
Full Time
Paid
  • Responsibilities

    OUR CUSTOMERS BREAK RECORDS; WANT TO JOIN A HIGH-PERFORMING TEAM?

    • Our mission is to help our customers grow. We drive profitable, sustainable growth by implementing OUTCOME-FOCUSED TECHNOLOGY SOLUTIONS on the Salesforce platform.

    • We are passionate about our customers' success and have a proven track-record for delivering results that drive our customer's growth in revenue, profitability and enterprise value.

    • We work with our customers at eye-level, as business partners. We are confident in achieving outstanding results and treasure our long-standing customer relationships. It's greatly rewarding to experience our customers' success and have the pleasure to support them in achieving their personal and professional goals.

    THE CHALLENGES YOU WILL FACE

    • You will join a small and elite team. That means you will learn a lot, carry varied responsibilities quickly and have the opportunity to work with executives and leaders.
    • The work you will be doing requires strong communication skills and the intellectual curiosity to understand the business of our customers and the challenges they face.
    • You will work in a no-nonsense environment, where everyone is passionate about results that we can all be proud of.
    • You are expected to demonstrate a relentless pursuit of your craft. You need to be willing to spend the extra time to find the elegantly simple solution.
    • You will need to demonstrate the business acumen and technical expertise required to implement a modern Information Security solution leveraging Salesforce.com as a platform (PaaS).

    DOING THE RIGHT THINGS

    • You have at least 4 years of Customer Success experience, which you will leverage to ensure the clients you work with develop awesome long-term relationships with RevCult.
    • You will apply management and leadership experience to provide coaching, mentorship and support to your teammates and customers.
    • You will combine your technical background with a proficient understanding of business processes and information security to guide clients' security implementations for Salesforce.com.
    • You will make decisions methodically and account for desired results and ROI.
    • You will work directly with customers facilitating workshops and overseeing delivery for all Security & Governance Services offerings.
    • You will be the authority on RevCult's product offerings ensuring clients get value and implement the right solutions for their needs.
    • You will work directly with the Sales organization to drive demos and proposed solutions for our prospective clients.
    • You care about improving our customer's overall business security posture.

    HOW YOU CAN MEASURE YOUR SUCCESS

    • Customers love working with you. They trust your input and guidance.
    • You lead the delivery of technical solutions that are simple and intuitive.
    • You will have a positive impact on our customers business in many ways, Security & Governance being the beginning.
    • You will quickly integrate with the team and foster positive and collaborative relationships.
    • You will continuously learn and contribute to your personal and professional growth.