Ellie Mental Health – Larchmont Location: Larchmont, NY (Virtual/Remote) Compensation: ~ $30/hour Schedule: Part-time, with opportunity to ramp to full-time as the practice grows

Position Summary

Ellie Mental Health Larchmont is seeking a detail-oriented and compassionate Client Services & Billing Specialist to join our revenue cycle team. This role blends insurance billing and client-facing support in a fast-growing behavioral health practice.

You will play a critical role in ensuring accurate claims processing, timely collections, and a positive financial experience for our clients while partnering closely with clinicians and administrative leadership.

Key Responsibilities

Submit primary and secondary insurance claims accurately and in a timely manner.

Review, research, and resolve denied or rejected claims; follow up with payers as needed.

Manage aging reports and pursue unpaid claims to resolution.

Respond to patient billing questions and explain balances clearly and professionally.

Verify insurance eligibility, obtain authorizations, and post payments.

Secure and manage prior authorizations when required.

Assist with audits, month-end reconciliation, and financial reporting.

Collaborate with clinical and administrative teams on documentation, coding accuracy, and billing workflows.

Qualifications

Minimum of 2 years of medical billing experience, preferably in behavioral or mental health.

Strong working knowledge of CPT codes, ICD-10 coding, insurance billing rules, and full-cycle revenue operations.

Experience with EHR or practice management systems required; Valant EHR experience strongly preferred.

Familiarity with major payers including BCBS, Aetna, Cigna, UnitedHealthcare, Medicare, and Medicaid.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Excellent communication skills and a high level of professionalism.

This is a remote position.