Client Development Specialist
SCOPE/GENERAL PURPOSE OF JOB:
An energetic, self-driven, results-oriented individual with superior project management and communication skills to help drive the expansion of our portfolio of products and services within the specialty-specific medical coding and compliance community. This position requires internal research, telemarketing, data entry, data integrity and product/service knowledge. This position should be well-versed in the company’s market share, sales and Account/Contact interactions, as well as work very closely with all levels of company personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Collect and maintain appropriate account and client data in Dynamics CRM
Work with senior management to identify and grow industry opportunities Contributes to customer retention by strengthening relationships through account management and maintenance.
Contacts prospective clients and maintains regular communication with existing accounts.
Capable of engaging prospects in a dialog resulting in the sale of RCCS products and/or services
Work with others in the marketing department to track campaigns, promote new products, events and services
Understanding of the business practices in their prospective market areas
Monitor market trends and adjust sales efforts accordingly.
Run reports or lists as needed
Gather data from outside resources to append to existing database
Create reporting and email templates
Other duties as assigned
EDUCATION AND/OR EXPERIENCE:
QUALIFICATIONS: