Position Summary

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The Revenue Cycle Coordinator is responsible for supporting the vendor management process by assisting with vendor relations, contract administration, and performance monitoring. This role involves ensuring that vendor services align with organizational standards and requirements. The ideal candidate will possess strong organizational skills, attention to detail, and effective communication abilities.

Essential Functions

• Assists in the onboarding of new vendors, including documentation and compliance verification.

• Maintains accurate records of vendor contracts, performance metrics, and communications.

• Supports the evaluation of vendor performance against service level agreements (SLAs) and contractual obligations.

• Assists in conducting regular assessments and audits of vendor services.

• Acts as a point of contact for vendors, addressing inquiries and resolving issues promptly.

• Facilitates communication between vendors and internal stakeholders to ensure alignment on project deliverables.

• Prepares and maintains reports on vendor performance, compliance, and any discrepancies.

• Assists in the preparation of presentations and updates for management on vendor-related matters.

• Identifies areas for improvement in vendor management processes and recommend enhancements.

• Stays informed about industry trends and best practices in vendor management.

• Performs other administrative tasks as required to support the vendor management team.

Education and Experience/Certification or License

Education

Bachelor’s degree in Health Information, Business Administration, or a related field is preferred

Work Experience

1-3 years of experience in revenue cycle, vendor management, or administrative support is required

Familiarity with contract management and vendor performance evaluation is a plus

Knowledge, Skills and Abilities

· Strong organizational and multitasking skills, with attention to detail.

· Excellent communication and interpersonal skills, both written and verbal.

• Skilled in synthesizing a wealth of information.
• Exhibits excellent time management and prioritization abilities.
• Communicates effectively both one-on-one and in a group setting.
• Capable of following and providing detailed instructions both orally and through written communication.
• Extensive experience working with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access, Project).
• Experience with vendor management software.

Physical Requirements / Working Conditions

This position may require occasional travel for meetings or training sessions.

The above job description is not a contractual or binding document, nor does it alter the employment at-will status. It is provided as a guide to the types of essential duties required to be performed. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in business requirements.

I have reviewed and understand the job description and believe it to be accurate and complete. I understand that OBC retains the right to change the Job Description, as they deem necessary. I will follow and adhere to my Job Description to the best of my ability.