Revenue Cycle Management/Administrative Assistant
Location: 2101 South Jones Blvd., Las Vegas, NV 89151 - (Corporate Support / Multi-Office Support)
Employment Type: Full-Time
FLSA Status: Non-Exempt
At BDG Dental Services , our focus is on YOU. We provide personalized support, growth opportunities, and the tools you need to succeed. With 15 locations across Nevada and continued expansion , we are looking for motivated individuals to join our growing Revenue Cycle Management (RCM) team and support our mission of delivering exceptional patient care through our Lifetime Dental Care philosophy.
The RCM Assistant I supports the Revenue Cycle Management team by assisting with insurance, payment processing, reporting, and administrative tasks that directly impact the financial health and operations of our dental offices. This role is ideal for someone who is detail-oriented, organized, and interested in growing within dental or healthcare revenue cycle operations.
Assist RCM Leads and Managers with insurance and collections-related administrative tasks
Sort, organize, and distribute incoming and outgoing insurance correspondence
Deposit and reconcile insurance and non-insurance payments
Reconcile Explanation of Benefits (EOBs) with patient and office records
Communicate with insurance companies to resolve reimbursement issues
Research and resolve payment discrepancies and patient ledger issues
Generate and maintain reports related to collections and accounts receivable
Track and assist with insurance overpayments and resolutions
Maintain insurance portal access and logins for multiple offices
Use Microsoft Excel and reporting tools to track work accurately and efficiently
Collaborate with team members to maintain healthy A/R for assigned offices
Communicate insurance trends, issues, and process improvements to leadership
Support compliance, confidentiality, and company policies at all times
High School Diploma (or equivalent)
At least 1 year of experience in healthcare or an office environment preferred
Previous customer service or team-based work experience required
Familiarity with dental terminology, insurance terminology, and EOBs
Basic understanding of dental procedures and CDT codes (training provided)
Experience with practice management software a plus
Proficiency in Microsoft Word and Excel
Strong attention to detail and organization skills
Ability to handle multiple priorities in a fast-paced environment
Professional communication skills (written and verbal)
Self-motivated, dependable, and able to work independently
We believe in investing in our people. When you join BDG, you'll enjoy:
Comprehensive Health Benefits (Medical, Dental & Vision)
401(k) Retirement Plan
Paid Time Off & Paid Holidays
Nevada Paid Leave
Career Advancement Opportunities
BDG University – Ongoing Training & Continued Education
Strong Corporate Business Support Team
Exciting Company Events & Community Outreach Initiatives
Regular business hours with occasional overtime (approved in advance)
Office-based role with frequent collaboration
Fast-paced environment with multiple priorities
BDG Dental Services supports a network of dental practices across Nevada, providing expert operational, financial, and administrative support so our clinical teams can focus on what matters most— patient care. Learn more at BostonDentalGroup.com.