About the Role

Woodlands Primary Healthcare is a family medicine practice in The Woodlands and Katy, TX. We're looking for an experienced revenue cycle professional to run our Katy clinic — owning the full revenue cycle while overseeing front desk staff and patient experience.

Revenue Cycle Ownership

Using eClinicalWorks and TriZetto, you'll independently identify where the clinic is losing revenue, delaying collections, or leaving money on the table. Areas you'll own and review:

A/R and aging balances

Copay, coinsurance, deductible, and patient-balance collections

Denials, rejections, appeals, and underpayments

Claims submission and charge capture

Adjustments/write-offs

Provider productivity and schedule utilization

You'll present findings to leadership ranked High, Medium, or Low priority. For each issue: What's the problem? → Why is it happening? → What's the financial impact? → How do we fix it? → How do we monitor it?

This role is accountable for three questions: Where are we losing money? Where are we leaving money on the table? What would you change to increase revenue and productivity?

Within your first 30 days, be prepared to identify the top five changes you'd make and the numbers you'd use to prove improvement.

Operations

Oversee front desk: check-in/out, scheduling, phones, insurance verification, prior authorizations

Supervise, train, and schedule front desk and billing staff

Ensure HIPAA and payer compliance

Resolve escalated billing, coding, and patient account issues

Qualifications

2–3+ years as a revenue cycle specialist or medical biller, plus front desk/administrative experience

Proven expertise in denial management, A/R follow-up, appeals, and payment posting

Practice management or supervisory experience preferred

eClinicalWorks and TriZetto experience strongly preferred

Bilingual (English/Spanish) strongly preferred

High school diploma required; degree in healthcare administration a plus