Job Description

About the Role

Our Revenue System Administrator will join a global team responsible for the day-to-day configuration, maintenance, and support of Nearmap's core revenue tech stack – including Salesforce, Gong, Conga CPQ, NetSuite. Based out of our growing Utah hub, you'll share ownership of key workstreams with fellow administrators across regions, handling configuration, troubleshooting, and smaller-to-mid-sized build items independently, while partnering with Solution Architects and the Poland-based engineering team on larger initiatives. You'll coordinate handoffs with fellow admins so nothing falls through the cracks between shifts or regions. This is a great fit for someone with solid, hands-on Salesforce administration experience who wants to work across a real revenue stack building flows, managing users, configuring CPQ, and owning integrations. You'll be part of a supportive, distributed team rather than flying solo.

**Role Location: While we are open to remote candidates within the continental United States, we have a strong preference for candidates based within commuting distance to our Lehi, UT office.

Key Responsibilities

_ **Salesforce & Revenue Systems Administration **_

• Handle day-to-day Salesforce and Revenue Systems administration alongside the global admin team: user setup, roles, profiles, permission sets, security settings, and license management.
• Build and maintain declarative automation (Flows, validation rules, approval processes) in coordination with fellow admins, following shared conventions to support Sales, Finance, and Product workflows.
• Configure and maintain assigned areas of Conga CPQ — product bundles, pricing rules, quote templates, and approval workflows — as part of a workstream split with other CPQ admins.
• Take part in regular, team-wide system audits to identify unused fields, redundant automation, and data quality issues, and help remediate collaboratively.

**Systems Integration & Automation **

• Work alongside admins in other regions to maintain and troubleshoot integrations between Salesforce, NetSuite, and Workato, ensuring data flows cleanly across the revenue stack.
• Monitor scheduled jobs, integration errors, and sync failures during your coverage window, resolving issues where possible and handing off clearly to the next region or escalating to engineering when needed.

**Support & Enablement **

• Act as one of several points of contact for end-user support tickets related to Salesforce, and connected systems, working a shared queue with the rest of the admin team.
• Train and support Sales, Finance, and Product users on system functionality, new features, and best practices, in coordination with teammates covering other regions.
• Partner with Business Analysts to translate requirements into working configuration, and with the Poland engineering team on more complex build items.
• Support UAT cycles by executing test scripts, logging defects, and validating fixes prior to release, alongside fellow admins.

**Documentation & Governance **

• Maintain up-to-date system documentation: data flow diagrams, field/automation inventories, and integration dependency maps, so knowledge stays accessible across the global team.
• Contribute to project and ticket tooling hygiene (Jira, Confluence, or equivalent) so system status and known issues are always current for whoever picks up next.
• Follow shared change management practices for configuration changes and releases, ensuring changes are tested, documented, and communicated across the team.
• Contribute to a culture of clean, well-governed systems — reducing technical debt and rework over time — as part of a collective standard the whole admin team upholds.

Qualifications

Experience

• Required: Salesforce Administrator (ADM 201) certification, OR 3+ years of hands-on Salesforce administration experience.
• 2+ years of experience in a SaaS or B2B environment preferred, with some exposure to revenue systems (CRM, CPQ, ERP).
• Working familiarity with a CPQ platform (Conga CPQ or comparable) — comfortable configuring bundles, pricing rules, or templates with some guidance.
• Familiarity with NetSuite or a comparable ERP system is a plus.
• Exposure to integration/automation platforms such as Workato, MuleSoft, or similar is a plus.
• Bachelor's degree in a relevant field preferred but not required.
• Gearset or similar DevOps/release management tool experience is a plus.

Skills

• Solid command of declarative Salesforce tools: Flow, validation rules, approval processes, permission sets, and reporting/dashboards.
• Working understanding of the sales process and how CPQ, CRM, ERP, and Marketing automation systems connect.
• Comfortable troubleshooting routine integration and data issues independently, escalating more complex problems as needed.
• Clear, confident communicator able to support non-technical business users and coordinate with technical partners (architects, engineers).
• Familiarity with Agile/Scrum ways of working and standard PM tooling (Jira, Confluence, or similar) is a plus.
• Strong written communication skills, important for handoffs and coordination with a distributed admin team across time zones.

Additional Information

Why you'll love working at Nearmap:

We move fast and work smart; often wearing multiple hats. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.

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