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Manager, Client Operations

Frontline Asset Strategies

Manager, Client Operations

2 locations
Saint Paul, MN
Roseville, MN
Paid
  • Responsibilities

    CenterPoint Legal Solutions, a subsidiary company of Frontline Asset Strategies (FAST) is an accounts receivables management organization dedicated to providing compliance and performance driven management services and solutions on non-performing credit intensive assets. We provide full-scale recovery solutions that include working with a qualified managed network of collection agencies and law firms, industry leading compliance management systems, as well as data verification and support services.

    Our Skip Tracers provide 3rd party data verification service. They have a keen eye for locating and verifying consumer information through diligent internet research and phone calls while accurately documenting findings. We take pride in operating with a high degree of respect and compliance toward consumers, clients and employees.

    We are searching for career orientated; hardworking individuals who strive to succeed. If you enjoy solving puzzles, hunting down information, and are an effective communicator then skip tracing may be the rewarding position you have been looking for!

    We will train you with the knowledge you need to succeed.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    • Perform internet search and verification activities.
    • Perform inbound/outbound calls for location or other fact gathering purposes.
    • Maintain clear and updated account documentation and coding on assigned tasks.
    • Perform skip-tracing activities in accordance to federal, state and local laws.
    • Follow all company policies and procedures, be on time and participate in all team meetings, activities, etc. while pursuing these duties.
    • Meet production goals established by supervisors and management.
    • Work schedule 40 hours weekly.

    WE OFFER:

    • Medical, dental, 401k and PTO (Paid Time Off)
    • A fun and casual work environment: jeans are okay!
    • Training and ongoing development programs
    • $12.00 - $14.00 HOURLY PLUS COMMISSION. Top performers typically make $4,000+ per month
    • Full Time schedule Mon- Fri

    Required Skills

    • High school diploma or equivalent.
    • Strong internet navigation, research ability and interest.
    • Basic knowledge of Microsoft Office Applications is required (Word, Excel)
    • Typing skills 45 WPM and higher
    • Attention to Detail - Being careful about detail and thorough in completing work tasks
    • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Effective Communication – Talking with others to convey and gather information.

    CRIMINAL BACKGROUND CHECK REQUIRED

    WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

    Required Experience

  • Qualifications
    • High school diploma or equivalent.
    • Strong internet navigation, research ability and interest.
    • Basic knowledge of Microsoft Office Applications is required (Word, Excel)
    • Typing skills 45 WPM and higher
    • Attention to Detail - Being careful about detail and thorough in completing work tasks
    • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Effective Communication – Talking with others to convey and gather information.

    CRIMINAL BACKGROUND CHECK REQUIRED

    WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

  • Locations
    Saint Paul, MN • Roseville, MN