Job Description

CUSTOMER SERVICE REPRESENTATIVE JOB PURPOSE: ATTRACT AND SERVE CUSTOMERS BY PROVIDING PRODUCT AND SERVICE INFORMATION THROUGH COMMUNITY OUTREACH AND MARKETING PROMOTIONS!

DO YOU WANT TO BE A MANAGER BUT DON’T HAVE THE EXPERIENCE? IN THIS POSITION, YOU CAN ALSO GET INVOLVED WITH OUR MANAGEMENT TRAINING!

CUSTOMER SERVICE REPRESENTATIVE JOB DUTIES:

• ATTRACT POTENTIAL CUSTOMERS BY ANSWERING PRODUCT AND SERVICE QUESTIONS. SUGGEST INFORMATION ABOUT PRODUCTS AND SERVICES.

• OPEN CUSTOMER ACCOUNTS BY RECORDING ACCOUNT INFORMATION.

• RESOLVE PRODUCT OR SERVICE PROBLEMS BY CLARIFYING THE CUSTOMER'S COMPLAINT.

• RECOMMEND POTENTIAL PRODUCTS OR SERVICES TO MANAGEMENT BY COLLECTING CUSTOMER INFORMATION AND ANALYZING CUSTOMER NEEDS

• CONTRIBUTE TO TEAM EFFORT BY ACCOMPLISHING RELATED RESULTS AS NEEDED

CUSTOMER SERVICE QUALIFICATIONS:

CUSTOMER SERVICE, PRODUCT KNOWLEDGE, QUALITY FOCUS, PROBLEM SOLVING, MARKET KNOWLEDGE, DOCUMENTATION SKILLS, LISTENING, PHONE SKILLS, RESOLVING CONFLICT, ANALYZING INFORMATION, MULTI-TASKING

SOME REASONS WHY WE'RE EXCITED!

• MEET GREAT PEOPLE AND NETWORK

• COMPREHENSIVE JOB TRAINING

• BE A PART OF A TEAM

• OPPORTUNITIES FOR PROGRESSION

• STIMULATING ENVIRONMENT

• OPPORTUNITY TO TRAVEL

• WE PROVIDE EXCELLENT CUSTOMER SERVICE

SEND IN YOUR RESUMÉ IF YOU'RE A TEAM PLAYER WITH A POSITIVE ATTITUDE LOOKING TO START A FULL TIME POSITION!