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Customer Planner

Rexroth

Customer Planner

Fountain Inn, SC
Full Time
Paid
  • Responsibilities

    Job Description

    This position will be the primary Bosch Rexroth supply chain contact for a designated group of customers. The customer planner is responsible for managing the order to ship cycle. The customer planner handles all communication to the customer regarding order status, shipment status and any other customer supply chain inquiries.

    • Represent Mobile Hydraulics division and act as a liaison between site and customer
    • Review Customer Purchase Orders and enter them in to SAP
    • Resolve PO discrepancies with the customer and involve sales team when necessary
    • Resolve invoice discrepancies with customer and internal AR/Bosch Rexroth sales team
    • Ensure proper material master set up for all customer materials and customer accounts
    • Communicate shipping requirements with Physical Logistics
    • Collaborate with Production Planning on priority customer needs
    • Coordinate expedite shipments outbound to customers when needed
    • Coordinate new product launches with the plant
    • Will require the capability to understand, research and update data within several different modules of SAP
    • Will require the capability to understand, research and update data utilizing Excel
    • Other projects and tasks as assigned
  • Qualifications

    Qualifications

    • Bachelor's Degree in Supply Chain Management, Logistics, Business Administration or related field or Associate's Degree in Supply Chain Management, Logistics, Business Administration or related field and **** 3+ years of customer facing supply chain or HS degree and 8+ years of experience in customer facing supply chain.
    • Moderate to Advanced Microsoft Excel skills required
    • Detail oriented, exceptionally well organized with excellent time management, and follow up skills
    • Ability to work independently and effectively.
    • Strong, professional communication (verbal and written) and interpersonal skills are required to enable an effective interface with the customer as well as other departments, all levels of management, and support staff
    • Experience with SAP (MM, PP, SD modules) preferred

    Additional Information

    Additional Information

    By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

    BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

    •FIRST Robotics (For Inspiration and Recognition of Science and Technology)

    •AWIM (A World In Motion)

    Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.