Reynolds Parrino Shadwick, P.A. is an insurance defense law firm in the St. Petersburg area currently looking to fill a Receptionist/Billing Support position. On-site office hours Monday through Friday 8:30 am and 5:00 pm.

SUMMARY

Perform essential front desk operations, answering phones, directing calls and greeting visitors for busy law firm.

Support Legal Assistants & Attorneys with faxes, mail, answering phones, and other day-to-day operations.

Support Office Manager with monthly billing processing.

Perform duties necessary to accurately and timely produce client invoices in accordance with client billing guidelines

RECEPTIONIST DUTIES

Operate a multi-line computer switchboard (VoiP) to answer, screen, transfer all incoming calls and retrieve all necessary information to assist clients. Review all voicemails.

Greet all visitors entering the office and guide them to their appropriate location.

Receive all incoming mail deliveries from USPS, FEDEX & UPS. Open, organize and provide all incoming mail to the proper recipient.

Ensure front desk is occupied at all times for possible phone calls/visitors.

Responsible for all incoming/outgoing faxes.

BILLING SUPPORT

Input data into database program for monthly invoice processing.

Processing monthly billing statements.

Assist with special projects required by the attorney or office manager.

EDUCATION & EXPERIENCE

Minimum High School Diploma or equivalent.

1-2 years experience in an office environment; Legal office a plus.

1-2 years experience answering phones and greeting visitors

Notary Certificate a plus.

KNOWLEDGE, SKILLS & ABILITIES

Familiar with multi-line phone systems (VoIP System specifically a plus)

Applicant must have strong organizational skills, follow instructions, multi-task and meet deadlines

Must have a thorough knowledge of office equipment and computer systems.

Proficiency with Outlook, Word & Excel is required.

DETAILS

Compensation based upon experience

Full time In Office position Monday - Friday, 8:30 am to 5:00 pm (Remote work not available for this position)

Competitive benefits package provided

Must have reliable transportation