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Junior Account Manager

Richmond's #1 Customer Acquisition & Marketing Firm

Junior Account Manager

Richmond, VA
Full Time
Paid
  • Responsibilities

    Job Description

    Our firm leverages a scalable customer relations model and trains our talented Telecommunications Junior Account Managers to prepare, launch, and optimize every product and service campaign. We’re a trusted customer acquisition partner for top-flight technology companies nationwide, and we are seeking a talented Junior Account Manager to join our growing team!

    Enhancing the customer experience to build customer loyalty is the primary focus of all our campaigns. To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement. Companies thrive as a result of our experience and skill, and we are equally dedicated to their customers as our own. Our company has seen so much growth within the home improvement campaign we have decided to take it one step further and partner with a green energy firm. Our goal is to make your home the best it can be.

     

    AS A JUNIOR ACCOUNT MANAGER YOU WILL:

    • Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.

    • Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.

    • Process upgrades, downgrades, new product purchases, and facilitate delivery and installation efficiently and effectively.

    • Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.

    • Have the opportunity to engage in continuous professional development training sessions and participate in a dynamic team-based company culture.

     

    WHAT YOU NEED TO GET STARTED:

    • 1-2 years in a customer based role

    • Excellent interpersonal skills, tact, and a track record of success with customer-facing roles

    • Ability to handle pressure, prioritize, and multi-task during the course of a business day

    • Tech-savvy, or the ability to pick up concepts quickly

    • Enthusiasm and aptitude for learning new skills

     

    PLEASE NOTE - THIS POSITION INCLUDES IN-PERSON SALES (COMMISSION BASED) AND CUSTOMER SERVICE

    Company Description

    Eagle Acquisitions is known to present cutting-edge marketing services and consulting to many reputed telecom firms. We are constantly seeking new ways to give high-quality services to all our clients. Our Telecom Sales and Marketing team knows how to create customized marketing solutions that help clients expand their market bases. We have also noticed that our reliable and transparent approach leads to repeat business and sustained growth. At Eagle Acquisitions, we promote teamwork, and we are committed to enhancing the professional and personal growth of the individual to achieve great common goals. We organize training courses, team building, and projects that allow each associate to build careers and cultivate leadership spirit.