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Parts Sales Specialist

Rigg's Outdoor Power Equipment

Parts Sales Specialist

Valparaiso, IN
Full Time
Paid
  • Responsibilities

    The Parts Counter Salesperson’s primary responsibility is to effectively and efficiently sell parts and engage in the general operations associated with our parts business. Additional duties include maintaining a professional retail sales environment, promote customer satisfaction, and contribute to the team’s overall success.

    Specifically, the Parts Counter Salesperson is accountable for:

    Ø Greeting walk-in and phone-in customers in a friendly way, professionally qualifying their parts needs, and differentiating Rigg’s from our competitors by providing excellent customer service.

    Ø Selling parts to customers

    Ø Keeping parts inventories stocked and inventory correct in our computerized business system

    Ø Performing inventory audits

    Ø Contacting customers regarding parts availability

    Ø Clean, well organized, and stocked Parts & Service counter and Parts displays

    Secondarily, the Parts Counter Salesperson duties include as necessary:

    Ø Working with the Service Supervisor and helping customers with their service questions and checking in their equipment

    Ø Assisting mechanics with getting parts for shop jobs

    Ø Executing on policies and procedures necessary to maximize operational efficiency

    Ø Other duties as necessary based on the needs of the business or customer

    The requirements for the Parts Counter Sales position include:

    Ø Being ready for business by 7:45AM each day and work Saturdays during peak season

    Ø Ability to speak politely and maintain a professional appearance with customers over the phone and in the store

    Ø Ability to move and lift equipment and heavy objects

    In addition to the competitive hourly wage, a monthly bonus based on achieving quota is paid!